F5F Stay Refreshed Hardware Desktop I recently assembled a new computer for my sister, but it keeps shutting down unexpectedly.

I recently assembled a new computer for my sister, but it keeps shutting down unexpectedly.

I recently assembled a new computer for my sister, but it keeps shutting down unexpectedly.

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GaymerTommy21
Member
152
09-07-2022, 11:46 PM
#11
Certainly going to test connecting the graphics card to a separate power supply to check for the problem. I’m sure you can do that without replacing the whole power supply—just use one to handle the GPU load and another for the rest of the system.
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GaymerTommy21
09-07-2022, 11:46 PM #11

Certainly going to test connecting the graphics card to a separate power supply to check for the problem. I’m sure you can do that without replacing the whole power supply—just use one to handle the GPU load and another for the rest of the system.

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kreptedcannon
Member
227
09-07-2022, 11:46 PM
#12
The guidelines suggest I can share this content because it isn't intended for self-promotion.
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kreptedcannon
09-07-2022, 11:46 PM #12

The guidelines suggest I can share this content because it isn't intended for self-promotion.

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MineSharck
Member
183
09-07-2022, 11:46 PM
#13
I find the dual PSU concept unsettling, yet I lack any relevant information about it. A basic graphics card would be my best choice for testing against two power supplies. Adding another power connector won’t eliminate all potential problems with PSUs. Ensure each cable connects directly to its own supply if feasible. If the PSU is involved, avoid running on two units permanently. Also, observe how sometimes watt ratings are averaged across various voltages, which might push your 12V capacity to its limit.
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MineSharck
09-07-2022, 11:46 PM #13

I find the dual PSU concept unsettling, yet I lack any relevant information about it. A basic graphics card would be my best choice for testing against two power supplies. Adding another power connector won’t eliminate all potential problems with PSUs. Ensure each cable connects directly to its own supply if feasible. If the PSU is involved, avoid running on two units permanently. Also, observe how sometimes watt ratings are averaged across various voltages, which might push your 12V capacity to its limit.

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El_Brandon
Member
52
09-07-2022, 11:46 PM
#14
The bios is configured to power off during an AC outage and restart afterward. If it restarts, it suggests the system is functioning normally. A reboot without shutdown could imply issues with the PSU or other components.
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El_Brandon
09-07-2022, 11:46 PM #14

The bios is configured to power off during an AC outage and restart afterward. If it restarts, it suggests the system is functioning normally. A reboot without shutdown could imply issues with the PSU or other components.

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N4L_Jason
Junior Member
7
09-07-2022, 11:46 PM
#15
I definitely have a lower-end GPU available, a GTX 560, okay?
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N4L_Jason
09-07-2022, 11:46 PM #15

I definitely have a lower-end GPU available, a GTX 560, okay?

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UnqleJonnson
Member
64
09-07-2022, 11:46 PM
#16
Tomorrow I'll replace the RTX 3080 with the GTX 560. If it still fails, we can eliminate the GPU and PSU; otherwise, it’s probably the PSU. (Likely the PSU.)
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UnqleJonnson
09-07-2022, 11:46 PM #16

Tomorrow I'll replace the RTX 3080 with the GTX 560. If it still fails, we can eliminate the GPU and PSU; otherwise, it’s probably the PSU. (Likely the PSU.)

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Pabblo
Junior Member
26
09-07-2022, 11:46 PM
#17
Eventually everyone will need RTX 5000 graphics cards; you're basically a time traveler! In a power issue, I wouldn't suggest it, but with 12V DC it's okay as long as you keep the PSUs separate.
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Pabblo
09-07-2022, 11:46 PM #17

Eventually everyone will need RTX 5000 graphics cards; you're basically a time traveler! In a power issue, I wouldn't suggest it, but with 12V DC it's okay as long as you keep the PSUs separate.

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Kacper_Bored
Senior Member
389
09-07-2022, 11:46 PM
#18
This single trial isn't sufficient. If it still fails, the issue might not be with the GPU itself but with other system components beyond just the graphics card. Should it crash, it could point to problems with the power supply unit or even the PSU, or possibly the older GPU causing instability. The challenge here is testing multiple independent factors instead of assuming a single hardware failure. Your GPU consumes three PCIe 8-pin connections, while your PSU only provides two. Make sure your board supports the full six pins if needed. Be careful not to confuse the EPS and PCIe connectors—they’re different and shouldn’t be swapped. You're almost at the breaking point; upgrading your PSU would be wise. If you're near Chicago, I can check my inventory for a bigger PSU for testing. Otherwise, you might consider using a more robust PSU with extra PCIe ports if you have one available. If you run the two-PSU tests, you'll need to manually connect the startup pins on the second board connector to get it to power up—be cautious while doing that. Do you have any accessory or attachment that lets you short these startup pins?
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Kacper_Bored
09-07-2022, 11:46 PM #18

This single trial isn't sufficient. If it still fails, the issue might not be with the GPU itself but with other system components beyond just the graphics card. Should it crash, it could point to problems with the power supply unit or even the PSU, or possibly the older GPU causing instability. The challenge here is testing multiple independent factors instead of assuming a single hardware failure. Your GPU consumes three PCIe 8-pin connections, while your PSU only provides two. Make sure your board supports the full six pins if needed. Be careful not to confuse the EPS and PCIe connectors—they’re different and shouldn’t be swapped. You're almost at the breaking point; upgrading your PSU would be wise. If you're near Chicago, I can check my inventory for a bigger PSU for testing. Otherwise, you might consider using a more robust PSU with extra PCIe ports if you have one available. If you run the two-PSU tests, you'll need to manually connect the startup pins on the second board connector to get it to power up—be cautious while doing that. Do you have any accessory or attachment that lets you short these startup pins?

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ThatOneRoast
Junior Member
9
09-07-2022, 11:46 PM
#19
It seems the issue might not be related to a power supply failure. A brief outage wouldn't cause shutdown or capacitor use, but a short spike from the RTX 3080 could affect behavior. Your tests should pass so your sister can enjoy the GTX 560 for streaming on MySpace.
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ThatOneRoast
09-07-2022, 11:46 PM #19

It seems the issue might not be related to a power supply failure. A brief outage wouldn't cause shutdown or capacitor use, but a short spike from the RTX 3080 could affect behavior. Your tests should pass so your sister can enjoy the GTX 560 for streaming on MySpace.

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Babyl0l
Member
201
09-07-2022, 11:46 PM
#20
I would not consider that to eliminate the PSU. You're on a battery backup. That would eliminate wall power outage, unless you think both the battery and the PSU have issues.I think tripping the current protections inside the PSU might not look the same as AC Power loss. Hopefully I am making sense. We've got a prescription stimulant medication shortage in the USA so I'm operating half asleep. Edited October 16, 2022 by FeeNiX Updating with explanation
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Babyl0l
09-07-2022, 11:46 PM #20

I would not consider that to eliminate the PSU. You're on a battery backup. That would eliminate wall power outage, unless you think both the battery and the PSU have issues.I think tripping the current protections inside the PSU might not look the same as AC Power loss. Hopefully I am making sense. We've got a prescription stimulant medication shortage in the USA so I'm operating half asleep. Edited October 16, 2022 by FeeNiX Updating with explanation

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