F5F Stay Refreshed Power Users Networks I get Discord messages but struggle with websites or games.

I get Discord messages but struggle with websites or games.

I get Discord messages but struggle with websites or games.

J
JU5T_M4X
Member
113
12-07-2021, 04:15 AM
#1
I’m connected via a Gigabit link from Provider Wide Open West using a nighthawk R7000 router. The current DNS settings work, but issues appear with 1.1.1.1 and 8.8.8.8—websites load slowly or don’t respond, games are inaccessible, yet Discord functions normally. This seems intermittent and unpredictable. Anyone have suggestions or solutions to resolve this? If you need more details, let me know.
J
JU5T_M4X
12-07-2021, 04:15 AM #1

I’m connected via a Gigabit link from Provider Wide Open West using a nighthawk R7000 router. The current DNS settings work, but issues appear with 1.1.1.1 and 8.8.8.8—websites load slowly or don’t respond, games are inaccessible, yet Discord functions normally. This seems intermittent and unpredictable. Anyone have suggestions or solutions to resolve this? If you need more details, let me know.

V
ValentxD
Member
69
12-08-2021, 02:06 AM
#2
Checking connectivity via IP address can indicate a DNS problem. Switching to 8.8.4.4 might affect results depending on the server configuration.
V
ValentxD
12-08-2021, 02:06 AM #2

Checking connectivity via IP address can indicate a DNS problem. Switching to 8.8.4.4 might affect results depending on the server configuration.

V
VOOTIN_POOTKA
Junior Member
3
12-11-2021, 08:39 AM
#3
First I’d contact your service provider to open a ticket. They can inspect the circuit and run tests, possibly finding routing problems on their side. You might also try using your phone as a hotspot to see if the issue persists—this helps identify if the problem lies with your computer. Another test is connecting your phone (or another computer) to your home network to check for similar issues; if it repeats, the fault could be with your ISP or router/gateway. Figuring out the source guides the next actions.
V
VOOTIN_POOTKA
12-11-2021, 08:39 AM #3

First I’d contact your service provider to open a ticket. They can inspect the circuit and run tests, possibly finding routing problems on their side. You might also try using your phone as a hotspot to see if the issue persists—this helps identify if the problem lies with your computer. Another test is connecting your phone (or another computer) to your home network to check for similar issues; if it repeats, the fault could be with your ISP or router/gateway. Figuring out the source guides the next actions.

T
TylerSkillz
Member
198
12-17-2021, 01:58 AM
#4
I haven't attempted it, but it occurred on several DNS servers—it isn't resolving the problem. The concern is related to the wired connection or Wi-Fi, affecting three devices and a SmartTV.
T
TylerSkillz
12-17-2021, 01:58 AM #4

I haven't attempted it, but it occurred on several DNS servers—it isn't resolving the problem. The concern is related to the wired connection or Wi-Fi, affecting three devices and a SmartTV.

C
Capfreak
Member
103
12-17-2021, 02:14 AM
#5
It suggests the issue starts at the router and extends to your ISP connection. Are you also using the router as a central access point?
C
Capfreak
12-17-2021, 02:14 AM #5

It suggests the issue starts at the router and extends to your ISP connection. Are you also using the router as a central access point?

S
Skayko
Junior Member
15
12-24-2021, 04:48 AM
#6
It appears the problem isn't tied to a single machine. Trying to reach 1.1.1.1 or another IP should clarify the issue. Running a ping from the command prompt or terminal can help identify if DNS settings are involved. Using your ISP's default DNS servers might resolve the matter.
S
Skayko
12-24-2021, 04:48 AM #6

It appears the problem isn't tied to a single machine. Trying to reach 1.1.1.1 or another IP should clarify the issue. Running a ping from the command prompt or terminal can help identify if DNS settings are involved. Using your ISP's default DNS servers might resolve the matter.

C
chessychicken
Junior Member
33
12-25-2021, 03:33 AM
#7
I mentioned in the original comment that I use the provider's DNS settings. I've tested both 1.1.1.1 and 8.8.8.8, but the issue keeps happening. It usually starts after about 10 minutes of downtime, then it works again for a few minutes before failing once more. The DNS servers haven't made a real difference.
C
chessychicken
12-25-2021, 03:33 AM #7

I mentioned in the original comment that I use the provider's DNS settings. I've tested both 1.1.1.1 and 8.8.8.8, but the issue keeps happening. It usually starts after about 10 minutes of downtime, then it works again for a few minutes before failing once more. The DNS servers haven't made a real difference.

S
Shine9000
Junior Member
18
12-30-2021, 04:05 AM
#8
No, we don't supply a modem for internet connection.
S
Shine9000
12-30-2021, 04:05 AM #8

No, we don't supply a modem for internet connection.

_
_TemckinYT_
Member
108
12-30-2021, 05:52 AM
#9
The modem is linked with our router.
_
_TemckinYT_
12-30-2021, 05:52 AM #9

The modem is linked with our router.

X
xGonTic
Junior Member
29
01-02-2022, 08:45 AM
#10
It looks similar to this... The WOW modem connects to the R7000 router, which in turn links to devices like the Smart TV and computers. If you link a device to the WOW modem, your connection should be restored.
X
xGonTic
01-02-2022, 08:45 AM #10

It looks similar to this... The WOW modem connects to the R7000 router, which in turn links to devices like the Smart TV and computers. If you link a device to the WOW modem, your connection should be restored.