HP prohibits using Windows 8.1 on their laptops.
HP prohibits using Windows 8.1 on their laptops.
You've been using the laptop for six months and encountering a blue screen with error code 0x000001 while trying to install Windows 8.1. This suggests a potential hardware or driver issue that needs investigation.
What OS does the laptop currently have? Does it have Windows 8 and you are trying to do the 8.1 upgrade through the Store? Does it have Windows 7 currently and you are trying to install Windows 8.1 from disc/USB? What laptop is it? Model number, specifications?
What firmware are you referring to? For that software, you can install it in Windows by running the executable and adhering to the provided steps.
I’m either super confused or maybe too tipsy, but I don’t get what you’re talking about. I can’t save it to a USB, so I can’t do anything.