How do I fix this windows backup Error?

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awesomer121
Junior Member

08-11-2016, 05:09 PM

I received a brand new external 4TB storage device to install the Windows system image, but it keeps crashing and shows error messages. I've searched for hours without finding a solution. My machine currently has a 250 GB SSD and a 1 TB HDD. I attempted an image using just the SSD, which failed (see attached image). Using both drives also causes crashes. I don't know what to do now. Edit: I'm running Windows 10 Home, 64-bit.

awesomer121

08-11-2016, 05:09 PM #1

Kynedee
Posting Freak

784

08-11-2016, 10:30 PM

The system indicates that the backup disk is missing.

Kynedee

08-11-2016, 10:30 PM #2

The system indicates that the backup disk is missing.

PandaColada
Junior Member

08-12-2016, 03:30 PM

Function operated successfully up to 50%.

PandaColada

08-12-2016, 03:30 PM #3

Function operated successfully up to 50%.

DarkoClash
Junior Member

08-12-2016, 10:53 PM

It might be that your drive is malfunctioning.

DarkoClash

08-12-2016, 10:53 PM #4

It might be that your drive is malfunctioning.

Goldentortu
Member

08-12-2016, 11:19 PM

You want a clear explanation of the issue. The problem is happening with both your new HDD and the one you already own, showing the same error.

Goldentortu

08-12-2016, 11:19 PM #5

You want a clear explanation of the issue. The problem is happening with both your new HDD and the one you already own, showing the same error.

Valzarok
Junior Member

08-13-2016, 12:21 AM

It seems like the issue is related to an external device. The system can't manage the workload, which causes a crash and displays a "drive not found" message.

Valzarok

08-13-2016, 12:21 AM #6

It seems like the issue is related to an external device. The system can't manage the workload, which causes a crash and displays a "drive not found" message.

pooh_bear6
Member

192

08-13-2016, 08:46 AM

How does one fix this?

pooh_bear6

08-13-2016, 08:46 AM #7

How does one fix this?

SkilleZZz
Junior Member

08-13-2016, 12:00 PM

No solution exists, but you might consider these alternatives: Update motherboard bios, change a USB cable, try a different USB port, update USB controller drivers, use a better external HDD, or install an internal HDD.

SkilleZZz

08-13-2016, 12:00 PM #8

Soccergurl46
Member

08-14-2016, 05:19 PM

Have you encountered this message?

Soccergurl46

08-14-2016, 05:19 PM #9

Have you encountered this message?

Thegreatshrubb
Junior Member

08-15-2016, 11:20 AM

#10

I don’t rely on Windows backups, yet I’ve faced similar issues where the USB port inside the case struggles with the data transfer, causing it to fail midway. Could you tell me what kind of motherboard you’re using and which external hard drive you have?

Thegreatshrubb

08-15-2016, 11:20 AM #10

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