F5F Stay Refreshed Software General Software Have you noticed that your emails keep vanishing when using Mozilla Thunderbird?

Have you noticed that your emails keep vanishing when using Mozilla Thunderbird?

Have you noticed that your emails keep vanishing when using Mozilla Thunderbird?

J
Jumpyy
Member
64
03-23-2026, 03:30 PM
#1
I am having a problem with messages coming from my inbox. It doesn't make sense because old emails vanish quickly or get deleted without reason. I don't know what is going on. Is there any way to stop this? I want all my emails to stay in the folder. [OS = Windows 10]
J
Jumpyy
03-23-2026, 03:30 PM #1

I am having a problem with messages coming from my inbox. It doesn't make sense because old emails vanish quickly or get deleted without reason. I don't know what is going on. Is there any way to stop this? I want all my emails to stay in the folder. [OS = Windows 10]

9
905xA
Senior Member
667
03-23-2026, 05:09 PM
#2
All I can think of right now is maybe you have hit a limit on how many email accounts and storage space you used up. The specific email account: Is it an old one or did you just create it? How many accounts, emails, and storage items do you currently have? Even if the settings for that account look exactly like they are the same as your other ones, I would try changing them to something else, save it, and check if those new settings work. If yes, go back and reset again to what you want. The idea is that some early mistakes or glitches caused things to delete itself accidentally. Trying again might fix the deletion rules for this account. If that doesn't help then just ask Mozilla.
9
905xA
03-23-2026, 05:09 PM #2

All I can think of right now is maybe you have hit a limit on how many email accounts and storage space you used up. The specific email account: Is it an old one or did you just create it? How many accounts, emails, and storage items do you currently have? Even if the settings for that account look exactly like they are the same as your other ones, I would try changing them to something else, save it, and check if those new settings work. If yes, go back and reset again to what you want. The idea is that some early mistakes or glitches caused things to delete itself accidentally. Trying again might fix the deletion rules for this account. If that doesn't help then just ask Mozilla.