Have you ever wondered if Google Play has charged you twice for the same purchase?

F5F Stay Refreshed Software General Software Have you ever wondered if Google Play has charged you twice for the same purchase?

Have you ever wondered if Google Play has charged you twice for the same purchase?

Have you ever wondered if Google Play has charged you twice for the same purchase?

M

melpanda
Member

176

05-27-2023, 05:21 PM

#1

I purchased an item in a game (DLS 23) for $4.50, which was charged and a receipt sent. Recently, I noticed the bank also charged $4.50 twice and provided only one receipt. I reached out to the game's support multiple times without getting a response. Do you have any advice or assistance?

M

melpanda

05-27-2023, 05:21 PM #1

I purchased an item in a game (DLS 23) for $4.50, which was charged and a receipt sent. Recently, I noticed the bank also charged $4.50 twice and provided only one receipt. I reached out to the game's support multiple times without getting a response. Do you have any advice or assistance?

I

iIPotatoChipIi
Member

136

05-27-2023, 06:29 PM

#2

Verify your bank balance later if the transaction is recent.
Notify Google about unexpected charges - help center
Look for any unauthorized entries in your payments or card statements that seem incorrect. Try these steps before reaching out to Google. Confirm the charge originated from Google Char.
support.google.com
.
If you think it was billed twice, follow the link mentioned in the same paragraph.

I

iIPotatoChipIi

05-27-2023, 06:29 PM #2

Verify your bank balance later if the transaction is recent.
Notify Google about unexpected charges - help center
Look for any unauthorized entries in your payments or card statements that seem incorrect. Try these steps before reaching out to Google. Confirm the charge originated from Google Char.
support.google.com
.
If you think it was billed twice, follow the link mentioned in the same paragraph.

K

Kynedee
Posting Freak

784

05-27-2023, 09:42 PM

#3

Thank you for your message. I reviewed the provided link and confirmed that my charges were indeed applied twice. There is one receipt, but my debit statement reflects two separate transactions. What steps should I take next?

K

Kynedee

05-27-2023, 09:42 PM #3

Thank you for your message. I reviewed the provided link and confirmed that my charges were indeed applied twice. There is one receipt, but my debit statement reflects two separate transactions. What steps should I take next?

E

Elfrankix
Member

60

05-28-2023, 02:29 PM

#4

Go to assist and support, then reach out to Google.

E

Elfrankix

05-28-2023, 02:29 PM #4

Go to assist and support, then reach out to Google.