F5F Stay Refreshed Hardware Desktop Have a problem with the RAM or motherboard?

Have a problem with the RAM or motherboard?

Have a problem with the RAM or motherboard?

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leo_b0a
Member
199
11-13-2022, 08:32 PM
#1
PC specifications include an Asus TUF gaming build with Z790 Plus, Wi-Fi 2x16, 16GB RAM sticks, DDR5 memory, Intel Core i9-13900K, and an Evga 3080Ti. After a week of normal operation, the system would restart to BIOS and show issues with one stick detecting only 16GB while another reported 16460 MB. Troubleshooting steps involved resetting the PC, checking RAM detection, testing both slots, and replacing the CPU with AIO. The issue seemed linked to one RAM module not booting properly despite correct installation.
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leo_b0a
11-13-2022, 08:32 PM #1

PC specifications include an Asus TUF gaming build with Z790 Plus, Wi-Fi 2x16, 16GB RAM sticks, DDR5 memory, Intel Core i9-13900K, and an Evga 3080Ti. After a week of normal operation, the system would restart to BIOS and show issues with one stick detecting only 16GB while another reported 16460 MB. Troubleshooting steps involved resetting the PC, checking RAM detection, testing both slots, and replacing the CPU with AIO. The issue seemed linked to one RAM module not booting properly despite correct installation.

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patty_chen
Member
53
11-28-2022, 12:30 PM
#2
Hi there, Have you experimented with using XMP? I believe your other RAM module might be faulty. RAM issues are common and can often be fixed. If hardware isn't displaying correctly in the BIOS, it usually points to a deeper issue. You might attempt a BIOS reset, which can sometimes resolve the problem. Remove the CMOS battery for a short time.
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patty_chen
11-28-2022, 12:30 PM #2

Hi there, Have you experimented with using XMP? I believe your other RAM module might be faulty. RAM issues are common and can often be fixed. If hardware isn't displaying correctly in the BIOS, it usually points to a deeper issue. You might attempt a BIOS reset, which can sometimes resolve the problem. Remove the CMOS battery for a short time.

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wilger_monster
Member
201
11-29-2022, 10:49 PM
#3
Check if the items are from the same brand and model when looking at the second and fourth positions one at a time.
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wilger_monster
11-29-2022, 10:49 PM #3

Check if the items are from the same brand and model when looking at the second and fourth positions one at a time.

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Sannetjhuuux
Senior Member
257
12-19-2022, 07:27 AM
#4
This indicates the RAM module is completely failed. You must return it for replacement. The reason behind its failure remains uncertain. It might stem from a production flaw, a BIOS error raising memory voltage too high (though most DDR5 models handle this well), or another unknown problem. The board's difficulty with memory training—especially when using the working stick—suggests fastboot functionality may be compromised. Turn off fastboot in the BIOS settings and it should resume operation, though boot times might increase slightly.
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Sannetjhuuux
12-19-2022, 07:27 AM #4

This indicates the RAM module is completely failed. You must return it for replacement. The reason behind its failure remains uncertain. It might stem from a production flaw, a BIOS error raising memory voltage too high (though most DDR5 models handle this well), or another unknown problem. The board's difficulty with memory training—especially when using the working stick—suggests fastboot functionality may be compromised. Turn off fastboot in the BIOS settings and it should resume operation, though boot times might increase slightly.

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Necron65
Member
205
12-20-2022, 07:20 PM
#5
Oh ok yes indeed I contactes teamgroup and they sent me the order to send it back. Although I forgot to mention that. That ram wasnt in the qvl. Idk if this really matters but I have bought another set on Amazon and I also have checked that thos one is qvl ddr5 g skill. I was so worried about this issue but this makes me feel more calmed. Thank you so much for your time and replying
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Necron65
12-20-2022, 07:20 PM #5

Oh ok yes indeed I contactes teamgroup and they sent me the order to send it back. Although I forgot to mention that. That ram wasnt in the qvl. Idk if this really matters but I have bought another set on Amazon and I also have checked that thos one is qvl ddr5 g skill. I was so worried about this issue but this makes me feel more calmed. Thank you so much for your time and replying

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rer12
Junior Member
3
12-20-2022, 08:42 PM
#6
I attempted it all at once. It started up with just one of them, while the other failed to boot on any slot.
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rer12
12-20-2022, 08:42 PM #6

I attempted it all at once. It started up with just one of them, while the other failed to boot on any slot.

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Kavehn
Junior Member
25
12-23-2022, 03:43 PM
#7
Hi there! Yes, I managed without using xmp. It worked well clearing the CMOS, and each RAM operated independently without issues. I only needed to use the other one across all channels. I also have the newest BIOS, Intel firmware, and all matching drivers installed.
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Kavehn
12-23-2022, 03:43 PM #7

Hi there! Yes, I managed without using xmp. It worked well clearing the CMOS, and each RAM operated independently without issues. I only needed to use the other one across all channels. I also have the newest BIOS, Intel firmware, and all matching drivers installed.

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joe1928tampa
Junior Member
5
12-24-2022, 02:10 PM
#8
Purchase a 5600C32 with a preference for 5600C30 or 6000C32 for durable rams that work well in upcoming builds and overclocking.
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joe1928tampa
12-24-2022, 02:10 PM #8

Purchase a 5600C32 with a preference for 5600C30 or 6000C32 for durable rams that work well in upcoming builds and overclocking.

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DRGNdragsYT
Senior Member
723
12-24-2022, 03:21 PM
#9
Hello there! It’s nice to see you! I hope your new RAM functions properly.
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DRGNdragsYT
12-24-2022, 03:21 PM #9

Hello there! It’s nice to see you! I hope your new RAM functions properly.

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Gocann
Junior Member
7
12-24-2022, 04:14 PM
#10
Great to hear! Your order for the G.Skill Trident Z5 RGB Series includes 32 GB of 16 GB modules, 288 pins, and supports DDR5 with XMP profile at 6000 MHz.
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Gocann
12-24-2022, 04:14 PM #10

Great to hear! Your order for the G.Skill Trident Z5 RGB Series includes 32 GB of 16 GB modules, 288 pins, and supports DDR5 with XMP profile at 6000 MHz.

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