Games crash when they go to the desktop without any issues. No solutions found.
Games crash when they go to the desktop without any issues. No solutions found.
I recently assembled a brand new PC in the past month, and regardless of the games I play, it occasionally crashes to the desktop without any error messages. This problem hasn’t occurred with my previous systems either. Sometimes it happens within ten minutes of starting a game, other times it lasts for hours. I monitor temperatures regularly, and everything appears normal, so I’m not sure what’s causing it.
I’ve tried several solutions so far:
- Reinstalling the full GFX driver using DDU
- Updating Windows to its latest version
- Running Memtest86
- Disabling XMP profile settings
- Switching between Windows 11 and Windows 10 multiple times
- Verifying all hardware connections
- Testing previous GFX drivers
- Updating the BIOS (from F8 to F20 to F21)
It seems the issue might be related to hardware, possibly a GPU problem. Besides crashes, I’ve noticed occasional shadows, lighting issues, or random flickering during gaming. There are also coil whine noises and some bluescreen occurrences (Kernel error 141), along with hard crashes where the screen becomes pixelated and freezes, requiring a reset. These problems are rare but noticeable.
I’m not an expert, but if anyone has additional insights that could explain this, I’d really appreciate it. I invested a significant amount in this PC and haven’t found much satisfaction since I buy it mainly to be ready for something to fail. It inevitably happens.
Note: Running applications like Unigine Benchmarks occasionally causes minor stuttering or shadow flicker, but never results in a crash. The main challenges occur only during gaming sessions.
does anything appear in reliability history?
checks in the follow-up appear:
open system information app
in the left column
tick the + next to software environment
open Windows error reporting
depending on when the last install happened, it may take some time to open
don't click on header for dates in the right column as it doesn't sort them correctly, it uses alphanumeric meaning so it sorts by the first day, not the actual month.
top section shows application crashes, section below it is windows errors.
i'm wondering if you're seeing BEX or Pre Radar errors.
just an example of what you might see
if you experience more BSODs
can you follow option one on the link below -
and then proceed with this step:
Small memory dumps - Have Windows create a Small Memory Dump (Minidump) after each BSOD -
that generates a file in c windows/minidump following the next BSOD
Open Windows File Explorer
Navigate to C:\Windows\Minidump
Copy the mini-dump files onto your Desktop
Avoid using Winzip, use the built-in feature in Windows
Select those files on your Desktop, right-click them and choose 'Send to' - Compressed (zipped) folder
Upload the zip file to the Cloud (OneDrive, Dropbox, etc.)
Then share a link to the zip file so we can review it together...
Hey thanks for the reply. So I did what you said and below is what was there. I see at least one of each that says:
RADAR_PRE_LEAK
(02/12/2022 18:49)
- this one is something to do with the game
Destiny 2.exe
when I scroll the slider further to the right.
BEX
(03/11/2022 23:27) -
this one is mentioning something about
OneDriveSetup.exe
when I scroll the slider further to the right.
Probably worth mentioning it happened again earlier while I was playind Red Dead Redemption 2, which I play through Epic Games Launcher. So I assume that the latest one at the top is something to do with that.
I also did the steps for if I get another BSOD but I haven't had one of them for over a week now so not sure how long it might take to get that info.
Try using Seatools on your nvme drive - https://www.seagate.com/au/en/support/do.../seatools/
A BEX error is a “Buffer Overflow Exception”. This issue usually appears when Microsoft Windows notices that a program attempts to store more data than the allocated memory allows. It’s like trying to fill a glass beyond its capacity until it overflows.
It’s an application-level problem, meaning it’s a software issue. You should uninstall and reinstall the program.
Radar Pre Leaks are comparable, they involve memory leaks within the programs themselves, not in the operating system. Windows detects the issue and terminates the program before it escalates.
I dislike how the first ten entries reference December and then shift to November a month later. I did raise concerns with Microsoft about this, but I don’t anticipate any changes. The rest of the report pertains to last month, which isn’t very helpful for us.
Sorry for the delayed response, I was at work. Now that I ran the SeaTool and performed several tests, everything came through fine. Considering this, could it relate to the fact I have XMP enabled? The specs are up to 5600MHz from 4800. I think the previous issue I faced when disabling XMP was different from the random desktop crash I experienced before. That crash forced a full restart, but I’m pretty sure it was a one-time problem since I resolved it after reinstalling all my graphics drivers using DDU.
It's just a disappointment that if it had functioned and it turned out to be part of the problem, I would have had to run at less than what was paid for. If that were the situation and it related to XMP, could there be an alternative solution? Maybe setting everything up manually rather than using one of the automatic profiles?
It's clearly 4800, confirmed in both the BIOS and Task Manager. When I activate XMP it reaches 5600MHz. There appear to be two methods to enable XMP in the BIOS—one where you simply choose XMP 1, and another with more detailed settings like Samsung X.M.P. 5600 36-36-36-76-1.250 or similar options from Hynix & Micron that offer various speeds. Currently, it's stock mode with XMP disabled. However, when I turn XMP on it goes up to 5600 (2800.0 DRAM Frequency) and also adjusts to 36-36-36-76.
There are still two revisions of the motherboard, one of which is only DDR4. The list of sticks seems to be getting shorter suddenly.
You can find more details at the link provided: https://www.gigabyte.com/Motherboard/Z69...ort-memsup
There are three models running at 5600MHz, including the CMT 32GX5M2X5600C40 (4.43) and CMK32GX5M2B5600C36 (4.43).
The CMT 32GX5M2X5600C36 is also 4.43.
You might have one of these, but I can't confirm for sure. Check the CPU-Z SPD tab to see the part number.
Corsair only tested DDR4 models, so you can't rely on them for confirmation that the RAM works with the board.