F5F Stay Refreshed Software PC Gaming Game freezes unexpectedly during ALT key actions like pressing, releasing, or closing.

Game freezes unexpectedly during ALT key actions like pressing, releasing, or closing.

Game freezes unexpectedly during ALT key actions like pressing, releasing, or closing.

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csige791
Posting Freak
818
03-26-2020, 07:24 AM
#1
I've only encountered it in Valorant, since that's my main game. It occurred once on Destiny 2 as well. It's completely random—whether I press alt-tab, close the app, or launch the game, my monitor freezes. The mouse functions, audio stays working on Discord, but I can't click anything. I have to perform a hard reset of my PC. It happens often, though not always consistently, making it tough to identify the cause. I'm assuming a CPU issue, but testing is difficult because it's unpredictable. I'm hoping someone can help based on the freezing pattern you described. Your hardware specs are:

- GPU: Gigabyte 3070 8GB OC
- CPU: Ryzen 5 2600X
- RAM: G.SKILL Ripjaws V Series 2x8GB
- Motherboard: ASRock B450M PRO4
- Cooler: Cooler Master ML240L AIO
- PSU: Corsair CX 750W 80 Plus Bronze
- SSD: Seagate Barracuda 2TB SSD
- HDD: Samsung 970 EVO 500GB M.2
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csige791
03-26-2020, 07:24 AM #1

I've only encountered it in Valorant, since that's my main game. It occurred once on Destiny 2 as well. It's completely random—whether I press alt-tab, close the app, or launch the game, my monitor freezes. The mouse functions, audio stays working on Discord, but I can't click anything. I have to perform a hard reset of my PC. It happens often, though not always consistently, making it tough to identify the cause. I'm assuming a CPU issue, but testing is difficult because it's unpredictable. I'm hoping someone can help based on the freezing pattern you described. Your hardware specs are:

- GPU: Gigabyte 3070 8GB OC
- CPU: Ryzen 5 2600X
- RAM: G.SKILL Ripjaws V Series 2x8GB
- Motherboard: ASRock B450M PRO4
- Cooler: Cooler Master ML240L AIO
- PSU: Corsair CX 750W 80 Plus Bronze
- SSD: Seagate Barracuda 2TB SSD
- HDD: Samsung 970 EVO 500GB M.2

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ZexyZeke
Member
166
03-26-2020, 02:15 PM
#2
It seems the problem isn't with the CPU. A solid choice would be to perform a clean Windows installation along with updating all drivers to eliminate any software glitches. If the issue is tied to one specific game, another fresh install of that game might resolve the matter.
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ZexyZeke
03-26-2020, 02:15 PM #2

It seems the problem isn't with the CPU. A solid choice would be to perform a clean Windows installation along with updating all drivers to eliminate any software glitches. If the issue is tied to one specific game, another fresh install of that game might resolve the matter.

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MegaTeamXD
Member
131
03-26-2020, 04:24 PM
#3
Consider refreshing your graphics card driver and your operating system. Although Nvidia often works closely with games, it doesn't appear to be the main issue here. When installing drivers, choose a custom setup and opt for a clean install to completely remove and reinstall the files. For OS updates, Windows updates can be unpredictable. If you're tech-savvy, check the Event Manager for any logs or warnings before turning off the machine. Let me know if this assists you.
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MegaTeamXD
03-26-2020, 04:24 PM #3

Consider refreshing your graphics card driver and your operating system. Although Nvidia often works closely with games, it doesn't appear to be the main issue here. When installing drivers, choose a custom setup and opt for a clean install to completely remove and reinstall the files. For OS updates, Windows updates can be unpredictable. If you're tech-savvy, check the Event Manager for any logs or warnings before turning off the machine. Let me know if this assists you.

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Morgan_98
Member
103
03-26-2020, 11:12 PM
#4
I reinstalled it last week but didn’t perform a clean install; I selected the personal files option. Would you consider doing it again with a full reset?
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Morgan_98
03-26-2020, 11:12 PM #4

I reinstalled it last week but didn’t perform a clean install; I selected the personal files option. Would you consider doing it again with a full reset?

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jpurdy123
Member
56
03-27-2020, 01:48 AM
#5
I experienced a similar problem but it was unusual. My system had an unstable overclock that wasn't noticeable right away. Eventually, I restored everything to the default settings because I lacked the time to persist through days of troubleshooting to achieve stability. Once I faced that challenge, I reset the CMOS. Even after that, the issue persisted. I reinstalled Windows while preserving my files, which resolved it—though I’m still unsure if it was a software problem or just another attempt at OC.
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jpurdy123
03-27-2020, 01:48 AM #5

I experienced a similar problem but it was unusual. My system had an unstable overclock that wasn't noticeable right away. Eventually, I restored everything to the default settings because I lacked the time to persist through days of troubleshooting to achieve stability. Once I faced that challenge, I reset the CMOS. Even after that, the issue persisted. I reinstalled Windows while preserving my files, which resolved it—though I’m still unsure if it was a software problem or just another attempt at OC.

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GUTABOADA
Member
58
03-27-2020, 03:37 AM
#6
I checked the available options and found several ways to clear the CMOS. Which method were you using?
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GUTABOADA
03-27-2020, 03:37 AM #6

I checked the available options and found several ways to clear the CMOS. Which method were you using?

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MrRyktor
Member
54
03-27-2020, 03:55 AM
#7
Many users note that a fresh Windows setup often clarifies whether the issue stems from software or hardware. I suggest checking several tools to detect virus or malware, though this can take time and may be avoided if you intend to reinstall Windows. Regarding your motherboard, it’s worth verifying if your BIOS is up to date—this page provides the latest recommended version for your CPU: 3.50 (released 2019/7/25, 9.10MB).
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MrRyktor
03-27-2020, 03:55 AM #7

Many users note that a fresh Windows setup often clarifies whether the issue stems from software or hardware. I suggest checking several tools to detect virus or malware, though this can take time and may be avoided if you intend to reinstall Windows. Regarding your motherboard, it’s worth verifying if your BIOS is up to date—this page provides the latest recommended version for your CPU: 3.50 (released 2019/7/25, 9.10MB).

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zFluffiez
Junior Member
1
04-11-2020, 01:04 PM
#8
I haven't changed my BIOS before, and some say it might cause problems. It's worth considering whether you should update it. Since you purchased a CPU in 2020, it's possible it was already updated to the newest version, possibly 2019 or later.
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zFluffiez
04-11-2020, 01:04 PM #8

I haven't changed my BIOS before, and some say it might cause problems. It's worth considering whether you should update it. Since you purchased a CPU in 2020, it's possible it was already updated to the newest version, possibly 2019 or later.

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59
04-11-2020, 09:54 PM
#9
It might feel a little stressful, but sticking closely to the instructions usually resolves the issue. In this case, it appears you should first update to BIOS version prior to P2.00—specifically 2.00 dated 2018/12/24 (7.79MB). After that, proceed with the steps mentioned in my previous message. The main risk comes from making mistakes during the process; otherwise, following the guide should be safe. It’s wise to keep drivers and software updated, as outdated BIOS can cause conflicts. I suggest doing this once you feel confident. If reinstalling Windows isn’t a big concern for you, updating the BIOS should be straightforward. Just pay attention to all warnings and take your time.
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SlenderCraft18
04-11-2020, 09:54 PM #9

It might feel a little stressful, but sticking closely to the instructions usually resolves the issue. In this case, it appears you should first update to BIOS version prior to P2.00—specifically 2.00 dated 2018/12/24 (7.79MB). After that, proceed with the steps mentioned in my previous message. The main risk comes from making mistakes during the process; otherwise, following the guide should be safe. It’s wise to keep drivers and software updated, as outdated BIOS can cause conflicts. I suggest doing this once you feel confident. If reinstalling Windows isn’t a big concern for you, updating the BIOS should be straightforward. Just pay attention to all warnings and take your time.

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CT_Kimo
Junior Member
36
04-11-2020, 10:45 PM
#10
My motherboard now shows a clear CMOS button. If yours doesn’t, the simplest method is to remove the power supply and take out the battery from the motherboard. Probably most boards have two buttons—one labeled "Mem OK" and another for "CMOS."
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CT_Kimo
04-11-2020, 10:45 PM #10

My motherboard now shows a clear CMOS button. If yours doesn’t, the simplest method is to remove the power supply and take out the battery from the motherboard. Probably most boards have two buttons—one labeled "Mem OK" and another for "CMOS."

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