F5F Stay Refreshed Hardware Desktop Experiencing unexpected shutdowns on your Ryzen 5 5600X?

Experiencing unexpected shutdowns on your Ryzen 5 5600X?

Experiencing unexpected shutdowns on your Ryzen 5 5600X?

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cookiedough909
Posting Freak
782
11-21-2021, 03:34 PM
#11
Based on what you shared, the recent BIOS updates addressed the USB connection problem (though I haven’t experienced this issue yet). Many users who reported fixing freezing problems linked it to chipset driver issues. After installing the newest drivers from my motherboard manufacturer, the freezing persisted. I removed the drivers and reinstalled them via MSI again, but still faced the same issue. I’m planning to follow up in about 24 hours if it recurs. Other suggestions mentioned included disabling the AMD Cool & Quiet feature, though I couldn’t locate that setting in the MSI BIOS for my board.
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cookiedough909
11-21-2021, 03:34 PM #11

Based on what you shared, the recent BIOS updates addressed the USB connection problem (though I haven’t experienced this issue yet). Many users who reported fixing freezing problems linked it to chipset driver issues. After installing the newest drivers from my motherboard manufacturer, the freezing persisted. I removed the drivers and reinstalled them via MSI again, but still faced the same issue. I’m planning to follow up in about 24 hours if it recurs. Other suggestions mentioned included disabling the AMD Cool & Quiet feature, though I couldn’t locate that setting in the MSI BIOS for my board.

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LunaDoll
Member
193
11-21-2021, 03:34 PM
#12
In the same boat as my friend, I've already tested various RAM modules and swapped out the motherboard. The latest stable BIOS (v7B93v1B dated 2021-01-27) and the most recent chipset driver from MSI (v2.11.26.106 dated 2021-02-23) haven't fixed the problem. If a solution emerges, I'll definitely reach out again with more information, though I'm not optimistic yet because it seems to be a relatively isolated issue with few people aware of it.
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LunaDoll
11-21-2021, 03:34 PM #12

In the same boat as my friend, I've already tested various RAM modules and swapped out the motherboard. The latest stable BIOS (v7B93v1B dated 2021-01-27) and the most recent chipset driver from MSI (v2.11.26.106 dated 2021-02-23) haven't fixed the problem. If a solution emerges, I'll definitely reach out again with more information, though I'm not optimistic yet because it seems to be a relatively isolated issue with few people aware of it.

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KablooieKablam
Posting Freak
908
11-21-2021, 03:34 PM
#13
I'm not sure about the exact setup, but I can help you figure it out based on common configurations for the 5600X. Let me know if you'd like more details!
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KablooieKablam
11-21-2021, 03:34 PM #13

I'm not sure about the exact setup, but I can help you figure it out based on common configurations for the 5600X. Let me know if you'd like more details!

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Cam_
Junior Member
18
11-21-2021, 03:34 PM
#14
Motherboard: Asus TUF Gaming X570 Pro (Bios 3402) – newer versions are available (Chipset: 20.40.0.3). CPU: Ryzen 5 5600X RAM: G.Skill Trident Z RGB F4-3600C16D-32GTZRC GPU: EVGA RTX3080 FTW3 Ultra Cooler: Lian Li Galahad 360 Boot Drive: WD SN750 NVMe SSD 1TB PSU: SeaSonic Focus GX Gold 750W OS: Windows 10 Pro Build 19042 (not yet updated). The only changes I made were newer BIOS, around six weeks ago, and switching RGB firmware from Armoury Crate to Aura. I don’t believe those updates helped much. I also swapped my other 5600X for a TUF Gaming B550 with T-Force 3200MHz CL18, but it’s still using the BIOS that came with the motherboard. I haven’t made any updates in more than a month.
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Cam_
11-21-2021, 03:34 PM #14

Motherboard: Asus TUF Gaming X570 Pro (Bios 3402) – newer versions are available (Chipset: 20.40.0.3). CPU: Ryzen 5 5600X RAM: G.Skill Trident Z RGB F4-3600C16D-32GTZRC GPU: EVGA RTX3080 FTW3 Ultra Cooler: Lian Li Galahad 360 Boot Drive: WD SN750 NVMe SSD 1TB PSU: SeaSonic Focus GX Gold 750W OS: Windows 10 Pro Build 19042 (not yet updated). The only changes I made were newer BIOS, around six weeks ago, and switching RGB firmware from Armoury Crate to Aura. I don’t believe those updates helped much. I also swapped my other 5600X for a TUF Gaming B550 with T-Force 3200MHz CL18, but it’s still using the BIOS that came with the motherboard. I haven’t made any updates in more than a month.

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Kazuma_
Junior Member
12
11-21-2021, 03:34 PM
#15
I've discovered the answer that works for everyone involved. Turning off Global C-State Control resolved the issue. After disabling it, my system ran smoothly for more than five days without any freezes. It seems the problem was the CPU not receiving enough power when idle or under light load. Some motherboards include a feature called AMD Cool n' Quiet, which manages power delivery during inactivity. This setting affects how the CPU handles low-power states. One article mentioned that disabling this control could lock the CPU at 3800Mhz, but that doesn't match my setup. I'm using Auto OC in Ryzen Master and don't know if it's related, but I wanted to share this information.
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Kazuma_
11-21-2021, 03:34 PM #15

I've discovered the answer that works for everyone involved. Turning off Global C-State Control resolved the issue. After disabling it, my system ran smoothly for more than five days without any freezes. It seems the problem was the CPU not receiving enough power when idle or under light load. Some motherboards include a feature called AMD Cool n' Quiet, which manages power delivery during inactivity. This setting affects how the CPU handles low-power states. One article mentioned that disabling this control could lock the CPU at 3800Mhz, but that doesn't match my setup. I'm using Auto OC in Ryzen Master and don't know if it's related, but I wanted to share this information.

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rektyourmom21
Member
226
11-21-2021, 03:34 PM
#16
I face the same problem. Motherboard model ASUS ROG Strix B550-F Gaming, CPU Ryzen 5 5600X, RAM Corsair Vengeance RGB Pro 16GB (2x8GB) at 3600MHz CL18 DDR4, GPU NVIDIA GeForce GTX 1060 6GB, cooler Cooler Master MasterLiquid ML240R ARGB AIO, boot drive ADATA XPG SX8200 Pro M.2 NVMe SSD 1TB, power supply Cooler Master MWE Bronze V2 750W, operating system Windows 10 Home version 19042.
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rektyourmom21
11-21-2021, 03:34 PM #16

I face the same problem. Motherboard model ASUS ROG Strix B550-F Gaming, CPU Ryzen 5 5600X, RAM Corsair Vengeance RGB Pro 16GB (2x8GB) at 3600MHz CL18 DDR4, GPU NVIDIA GeForce GTX 1060 6GB, cooler Cooler Master MasterLiquid ML240R ARGB AIO, boot drive ADATA XPG SX8200 Pro M.2 NVMe SSD 1TB, power supply Cooler Master MWE Bronze V2 750W, operating system Windows 10 Home version 19042.

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amkli
Member
197
11-21-2021, 03:34 PM
#17
No one has NZXT CAM set up for control or monitoring purposes.
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amkli
11-21-2021, 03:34 PM #17

No one has NZXT CAM set up for control or monitoring purposes.

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Plofan
Member
50
11-21-2021, 03:34 PM
#18
I just wanted to express my gratitude. I've been working on this issue for two weeks, and your guidance has been incredibly helpful.
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Plofan
11-21-2021, 03:34 PM #18

I just wanted to express my gratitude. I've been working on this issue for two weeks, and your guidance has been incredibly helpful.

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Epicbunny3
Member
152
11-21-2021, 03:34 PM
#19
I've been facing instability for a while on my 5600x B550 setup. Problems seemed worse when using the DOCP memory profile, leading me to suspect a memory issue. I've swapped in different RAM modules without fixing the problem. After reading this advice, I disabled Global C-State Control and it worked—stable even with the DOCP profile. Still unsure if my CPU has a hidden problem, but it’s great to have some stability now.
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Epicbunny3
11-21-2021, 03:34 PM #19

I've been facing instability for a while on my 5600x B550 setup. Problems seemed worse when using the DOCP memory profile, leading me to suspect a memory issue. I've swapped in different RAM modules without fixing the problem. After reading this advice, I disabled Global C-State Control and it worked—stable even with the DOCP profile. Still unsure if my CPU has a hidden problem, but it’s great to have some stability now.

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leo_b0a
Member
199
11-21-2021, 03:34 PM
#20
Thanks a lot! It really helped me after all those days of resetting my new PC. Now it functions properly.
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leo_b0a
11-21-2021, 03:34 PM #20

Thanks a lot! It really helped me after all those days of resetting my new PC. Now it functions properly.

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