Error detected in NVMe M.2 slot, BSOD occurs.
Error detected in NVMe M.2 slot, BSOD occurs.
Hello, I need to share details about my current setup. My system includes a desktop PC with these specifications: CPU – AMD Ryzen 5 3600; Motherboard – MSI B450 Gaming plus extra RAM; Graphics – G.Skill Trident Z 16GB; Graphics card – Gigabyte GeForce GTX 970 (GV-970XTREME-4GD); Power supply – 550W PSU; Storage – Corsair Force MP510 240GB NVMe M.2 SSD; Operating system – SATA HDD Seagate 3TB (used for media files).
The problem arose when I left the PC idle for a week and came back. When trying to start Windows, it didn’t boot. I found a solution on Google suggesting a BIOS reset or RAM reassembly. I tried both steps one after another. After several tries—reassembling RAM, updating BIOS, and more—I finally got the system to launch and reach the login screen.
While logging in, I hit a freeze during authentication. The error displayed was “WHEA_UNCORRECTABLE_ERROR.” After restarting, the BIOS guided me to settings. It seemed the M.2 SSD was initially recognized by the BIOS under storage devices but vanished shortly afterward, even though it remained physically in place. Despite checking the BIOS repeatedly, it never showed up consistently.
When attempting a boot, I saw a BSOD saying “Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key.” Once back on, the BIOS only detected the SSD once. After some time in settings, it disappeared again. When I powered off and turned it back on later, it reappeared.
I’ve tried various fixes—startup repair, Windows restore, data recovery tools—but none worked. The SSD holds crucial files, but I can’t access them due to the boot issue. Additionally, it feels unusually hot when I power on the machine. It seems the CPU chassis has good airflow, yet the SSD overheats quickly.
In 2020, I purchased this M.2 SSD with a 5-year smart warranty. However, sending it in for replacement only replaces the drive and doesn’t restore my data. I’ve used the Windows Recovery mode CMD and Notepad methods to copy files to another drive, but those also failed consistently, often freezing during installation.
I don’t have a heatsink on the SSD, which is why it overheats upon startup. The warranty states it should last five years, but the performance issues persist. I’m hoping you can help resolve this so I can resume using my PC normally. Thank you.
I don’t have any other family member using a PC. The drive was at 88% health in Hard Disk Sentinel, and the software reported no issues. It indicated that a warranty claim wasn’t required at that time, since it was the last proper use before I traveled.
Sure, you'll need a USB drive that can be used for installation. Place the RAM stick in slot #2 for optimal performance, though having two sticks would be even better.
I created a USB recovery disk for my laptop PC. When attempting to access the recovery menu, it became stuck during the recovery mode startup with the Windows logo flashing. I checked the RAM in slot #1, but it kept returning to slot #2. After reinserting it into slot #2, the issue continued.
Purchased a USB adapter to connect the hard drive and transfer data from a functioning PC. Issue resolved partially. Seems to work now.
Sure, the main concern appears to be the failing RAM. However, since you're aiming to access data on an SSD, this approach would likely be more suitable than attempting repairs. It's risky to try fixing it yourself and could endanger your data. I still think the recommended solution is the best option.
What type of USB adapter do you recommend? I’ve created a Windows recovery pen drive, but in recovery mode it often fails to detect the M.2 drive, making it hard to reinstall Windows.
Simple USB converter adapter available on Amazon
Link: https://www.amazon.com/M-2-External-Conv...B076DCNZM3