F5F Stay Refreshed Hardware Desktop Display problems reported with model 3060.

Display problems reported with model 3060.

Display problems reported with model 3060.

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Colt0n
Junior Member
15
08-01-2021, 10:29 AM
#1
I've been using this GPU for roughly six months, but it won't display at startup. Even after getting a replacement from Zotac, it still doesn’t function. I need it to work so I can use my computer again. The specs are: CPU Ryzen 5 5600X, motherboard Gigabyte Aorus B550 Elite AX V2 (rev 1.3), GPU Zotac 3060 12GB, RAM Corsair Vengeance 32GB, PSU Corsair 80+ Gold 850W.

I’ve already updated the BIOS and drivers, tried reseating RAM, swapping the battery, resetting CMOS, checking cables, and even disassembling/rebuilding the whole thing.
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Colt0n
08-01-2021, 10:29 AM #1

I've been using this GPU for roughly six months, but it won't display at startup. Even after getting a replacement from Zotac, it still doesn’t function. I need it to work so I can use my computer again. The specs are: CPU Ryzen 5 5600X, motherboard Gigabyte Aorus B550 Elite AX V2 (rev 1.3), GPU Zotac 3060 12GB, RAM Corsair Vengeance 32GB, PSU Corsair 80+ Gold 850W.

I’ve already updated the BIOS and drivers, tried reseating RAM, swapping the battery, resetting CMOS, checking cables, and even disassembling/rebuilding the whole thing.

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TommyTheLommy
Posting Freak
846
08-02-2021, 12:37 AM
#2
Let's run some software checks first. Insert the previous GPU and open your device manager. Click the view tab at the top and enable "show hidden devices." Locate your Zotac 3060, it should appear there. Search for its drivers online, making sure to get them directly from the manufacturer’s site. Download and reinstall the appropriate drivers. Remove the GPU from your system and test it within your setup. If nothing works, uninstall the drivers and try again. Sometimes using the built-in drivers inside the card can resolve the issue. If that fails, proceed with hardware testing.

When the PC powers on, observe whether the GPU fans begin spinning. If not, switch your connection to a different HDMI port on the back panel. Test all available ports on the GPU’s back; if no display appears, relocate the GPU to another PCIe slot and repeat the process. It seems there may be additional components on the board. If you still encounter issues, try connecting the GPU to another PC or a friend’s machine. This will help identify whether the problem lies with your graphics card or the motherboard. Based on the outcome of this test, you can better decide what to purchase next.

For future reference, consider opting for a CPU with integrated graphics when buying a new system. This way, you can enjoy visuals without relying solely on a dedicated GPU and reduce strain on your existing graphics card.

Best of luck,
WeTuLo707
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TommyTheLommy
08-02-2021, 12:37 AM #2

Let's run some software checks first. Insert the previous GPU and open your device manager. Click the view tab at the top and enable "show hidden devices." Locate your Zotac 3060, it should appear there. Search for its drivers online, making sure to get them directly from the manufacturer’s site. Download and reinstall the appropriate drivers. Remove the GPU from your system and test it within your setup. If nothing works, uninstall the drivers and try again. Sometimes using the built-in drivers inside the card can resolve the issue. If that fails, proceed with hardware testing.

When the PC powers on, observe whether the GPU fans begin spinning. If not, switch your connection to a different HDMI port on the back panel. Test all available ports on the GPU’s back; if no display appears, relocate the GPU to another PCIe slot and repeat the process. It seems there may be additional components on the board. If you still encounter issues, try connecting the GPU to another PC or a friend’s machine. This will help identify whether the problem lies with your graphics card or the motherboard. Based on the outcome of this test, you can better decide what to purchase next.

For future reference, consider opting for a CPU with integrated graphics when buying a new system. This way, you can enjoy visuals without relying solely on a dedicated GPU and reduce strain on your existing graphics card.

Best of luck,
WeTuLo707

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Twizzler152
Junior Member
22
08-05-2021, 04:15 PM
#3
His motherboard only provides one x16 slot, which means this setup won't work. If only a single GPU is connected, then locating the 3060 becomes difficult. Windows doesn’t retain uninstalled devices after another unit replaces them, so the GPU would still display basic drivers from Windows. Otherwise, how would someone install Windows on a new PC? This suggests a hardware problem. OP, has the GPU’s RGB turned on? At least I need to confirm if it’s receiving power and the board is functioning. Have you checked the PCIE power cables? Are you certain the replacement GPU is genuine or was it installed in a way that bypasses warranty? From experience, a warranty claim might just reflect the original owner’s hesitation, so they kept it for return processing.
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Twizzler152
08-05-2021, 04:15 PM #3

His motherboard only provides one x16 slot, which means this setup won't work. If only a single GPU is connected, then locating the 3060 becomes difficult. Windows doesn’t retain uninstalled devices after another unit replaces them, so the GPU would still display basic drivers from Windows. Otherwise, how would someone install Windows on a new PC? This suggests a hardware problem. OP, has the GPU’s RGB turned on? At least I need to confirm if it’s receiving power and the board is functioning. Have you checked the PCIE power cables? Are you certain the replacement GPU is genuine or was it installed in a way that bypasses warranty? From experience, a warranty claim might just reflect the original owner’s hesitation, so they kept it for return processing.

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CraftAnbu
Junior Member
2
08-05-2021, 09:22 PM
#4
Check the visible devices first, then proceed to the hidden ones.
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CraftAnbu
08-05-2021, 09:22 PM #4

Check the visible devices first, then proceed to the hidden ones.

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Toxz_kramble1
Member
68
08-05-2021, 10:45 PM
#5
The graphics card lacks RGB lighting, yet the fans remain stationary. It’s unclear if a replacement was installed or if it was simply fixed. The person I talked to recommended a new part, which makes me think it might be a different model but looks the same. I’d need to verify the serial numbers, though the packaging doesn’t display any details there. Swapping the PCIe cables hasn’t worked on my 1070, so that might not help either.
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Toxz_kramble1
08-05-2021, 10:45 PM #5

The graphics card lacks RGB lighting, yet the fans remain stationary. It’s unclear if a replacement was installed or if it was simply fixed. The person I talked to recommended a new part, which makes me think it might be a different model but looks the same. I’d need to verify the serial numbers, though the packaging doesn’t display any details there. Swapping the PCIe cables hasn’t worked on my 1070, so that might not help either.

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Bloemkool33
Member
223
08-05-2021, 10:59 PM
#6
The PCIe cable swap failed to function.
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Bloemkool33
08-05-2021, 10:59 PM #6

The PCIe cable swap failed to function.

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JakeTVGaming
Senior Member
259
08-10-2021, 06:06 AM
#7
I thought the Zotac GPUs had lighting labeled with the brand name. Swapping PCIE cables is just to confirm the cable isn't the problem, you never know. To be certain, test the GPU on another PC, or bring it to a service center for a check. I guess I’m assuming the GPU isn’t getting power, so it’s likely a hardware issue.
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JakeTVGaming
08-10-2021, 06:06 AM #7

I thought the Zotac GPUs had lighting labeled with the brand name. Swapping PCIE cables is just to confirm the cable isn't the problem, you never know. To be certain, test the GPU on another PC, or bring it to a service center for a check. I guess I’m assuming the GPU isn’t getting power, so it’s likely a hardware issue.

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iSwizzu
Member
58
08-10-2021, 07:18 AM
#8
I don’t remember any lights being on, and the PCIe cable change didn’t help. The main issue is that I don’t have a nearby service center or another machine to test it on.
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iSwizzu
08-10-2021, 07:18 AM #8

I don’t remember any lights being on, and the PCIe cable change didn’t help. The main issue is that I don’t have a nearby service center or another machine to test it on.

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Pixels_
Member
70
08-10-2021, 07:18 PM
#9
From what you've mentioned, the GPU seems to be the problem. Unless you can verify that the GPU is functioning correctly, you should stop here. The best way to check is by testing it on another PC or returning it for repair. Since the RMA attempt didn't help, the only remaining choice is to try something else.
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Pixels_
08-10-2021, 07:18 PM #9

From what you've mentioned, the GPU seems to be the problem. Unless you can verify that the GPU is functioning correctly, you should stop here. The best way to check is by testing it on another PC or returning it for repair. Since the RMA attempt didn't help, the only remaining choice is to try something else.

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Brrra
Member
50
08-11-2021, 11:40 AM
#10
I can test the colleague's computer to check functionality. If it doesn't work, I'll need to file a new request and start over since it performed well for six months before stopping unexpectedly.
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Brrra
08-11-2021, 11:40 AM #10

I can test the colleague's computer to check functionality. If it doesn't work, I'll need to file a new request and start over since it performed well for six months before stopping unexpectedly.

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