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zackrelswift
Member
160
06-03-2025, 07:25 PM
#1
Hi everyone, here’s what I’m experiencing. On Windows 7 64-bit after a repair, the system restarts and shows the Windows logo. At the desktop it displays a black screen with just the mouse cursor, but the mouse works fine. No background images or icons appear. I’ve tried using chkdsk, scf scan, bootloader fixes, and backup/reinstallation, but nothing worked. I need a way to restore Windows so I can access data that isn’t showing in the backup. Any suggestions would be greatly appreciated! Thank you.
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zackrelswift
06-03-2025, 07:25 PM #1

Hi everyone, here’s what I’m experiencing. On Windows 7 64-bit after a repair, the system restarts and shows the Windows logo. At the desktop it displays a black screen with just the mouse cursor, but the mouse works fine. No background images or icons appear. I’ve tried using chkdsk, scf scan, bootloader fixes, and backup/reinstallation, but nothing worked. I need a way to restore Windows so I can access data that isn’t showing in the backup. Any suggestions would be greatly appreciated! Thank you.

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JokerFame
Senior Member
670
06-04-2025, 01:12 AM
#2
Bootable version of Paragon Adaptive Restore 2010 installed via Rufus was created. Fix boot procedure applied. Uploaded to server at the provided link.
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JokerFame
06-04-2025, 01:12 AM #2

Bootable version of Paragon Adaptive Restore 2010 installed via Rufus was created. Fix boot procedure applied. Uploaded to server at the provided link.

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fiona12
Member
139
06-04-2025, 10:39 AM
#3
Open a new task or launch explorer.exe
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fiona12
06-04-2025, 10:39 AM #3

Open a new task or launch explorer.exe

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EeveeBoy64
Member
171
06-04-2025, 11:43 AM
#4
Uses Ctrl + Shift + Esc to clear the display
Displays nothing on screen after 5 consecutive shifts
Shows nothing on screen
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EeveeBoy64
06-04-2025, 11:43 AM #4

Uses Ctrl + Shift + Esc to clear the display
Displays nothing on screen after 5 consecutive shifts
Shows nothing on screen

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electro_pro_
Junior Member
18
06-05-2025, 07:58 AM
#5
Thank you very much!
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electro_pro_
06-05-2025, 07:58 AM #5

Thank you very much!

D
Dralock
Member
81
06-06-2025, 11:49 AM
#6
Press Ctrl+Shift+Esc to open Task Manager. If explorer.exe isn’t starting, you’ll see a black screen with just the cursor. Since it won’t launch, reinstalling Windows might be the best option.
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Dralock
06-06-2025, 11:49 AM #6

Press Ctrl+Shift+Esc to open Task Manager. If explorer.exe isn’t starting, you’ll see a black screen with just the cursor. Since it won’t launch, reinstalling Windows might be the best option.

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Undeadwolf702
Junior Member
28
06-06-2025, 07:17 PM
#7
Choose the appropriate option for fixing boot issues. The correct path depends on what’s wrong: install properly, fix MBR, modify sectors, or adjust boot settings like boot.ini and BCD.
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Undeadwolf702
06-06-2025, 07:17 PM #7

Choose the appropriate option for fixing boot issues. The correct path depends on what’s wrong: install properly, fix MBR, modify sectors, or adjust boot settings like boot.ini and BCD.

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reily1
Member
226
06-09-2025, 04:55 PM
#8
I mean tweak the operating system settings, not just fix the boot process. Adjusting it will make the computer start up and then automatically update drivers. Just a couple of restarts should do the trick.
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reily1
06-09-2025, 04:55 PM #8

I mean tweak the operating system settings, not just fix the boot process. Adjusting it will make the computer start up and then automatically update drivers. Just a couple of restarts should do the trick.

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dragolac
Member
87
06-09-2025, 06:52 PM
#9
I completed everything automatically and made the necessary corrections, but the issue persists. The system restarted, and it has been stuck on the message "Setup is preparing your computer for first use" for roughly 20 to 25 minutes.
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dragolac
06-09-2025, 06:52 PM #9

I completed everything automatically and made the necessary corrections, but the issue persists. The system restarted, and it has been stuck on the message "Setup is preparing your computer for first use" for roughly 20 to 25 minutes.

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Griinor
Member
54
06-10-2025, 02:03 AM
#10
It should happen almost immediately, not the 20-25 minutes. There might be an issue with your device. Perhaps give it a bit more time. If that doesn’t work—reset it and restart it again. After a few resets, Windows usually begins the repair process.
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Griinor
06-10-2025, 02:03 AM #10

It should happen almost immediately, not the 20-25 minutes. There might be an issue with your device. Perhaps give it a bit more time. If that doesn’t work—reset it and restart it again. After a few resets, Windows usually begins the repair process.

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