Device shuts down during gameplay by itself.
Device shuts down during gameplay by itself.
Hey there, I've recently made several upgrades to my computer—switched the CPU, GPU, RAM, and added an NVMe SSD. I've noticed it sometimes freezes unexpectedly, then restarts on its own. This mostly happens while gaming, but also when I'm streaming or browsing YouTube. My temperatures are normal, usually between 60-70°C for the CPU and 50-55°C for the GPU. I've tried reseating RAM, rearranging slots, and double-checked all power connections. I've also switched to separate cables for my GPU, moving from an RTX 2070 Super to an RTX 3090. My current setup includes:
- Motherboard: ASUS TUF Gaming Z490-PLUS
- CPU: Intel Core i9-11900k (not overclocked)
- RAM: 32GB Crucial Ballistics, DDR4 3200MHz
- GPU: Nvidia RTX 3090
- Power Supply: Corsair RM750x, 750W Gold Fully Modular
- Storage: Samsung 970 EVO PLUS M.2 NVMe SSD (used as boot drive before migration)
- OS: Windows 10 Home
I'm currently playing Forza Horizon 5 with friends and can play for about 30 to 45 minutes before freezing. The monitor turns off, then the PC restarts itself. In Windows Event Viewer I see only a Critical Error in Kernel 41, but no other logs or warnings. I don’t get a blue screen; it just freezes and reboots automatically. I’m new to forums, so any extra details would be really helpful. Thanks for your time!
Review your RAM's part number against the provided list. If it doesn't appear, the stability of that RAM isn't assured.
Run tests under system defaults first. Then proceed with XMP enabled. Does it restart at defaults? Yes = memory isn't the problem. No = memory configurations are probably the cause. Monitor temperature during intense usage; lower is preferable. Default 60°C memory is acceptable. XMP 60°C may not work well and can make memory unstable, leading to flaking. Look up the SPD in the BIOS for the XMP timing values. You'll need to adjust a few secondary timings if automatic settings are wrong. Next time it would help to provide the memory model number and XMP speed/timing details. It's hard to say exactly what you're dealing with, but Intel's memory controller is robust. I'm uncertain if memory is the real issue here.
The PSU is drawing power much closer than recommended. You didn’t specify it was included in the upgrade, so I assume not. Linus pointed out that the newest RMx models focus on RTX 30 series chips, which can cause significant voltage spikes—especially with high-power cards like yours. For a card such as your 3090 paired with a 11900K, it seems your PSU might struggle to manage those spikes. Most users rely on 750W units for 3080s; yours with a 11900K would be even more demanding.
I would first update the BIOS to the newest version. I would also review the page at https://www.asus.com/Motherboards-Compon...pDesk_BIOS and examine the NVIDIA support site for the latest VGA BIOS from the maker.
It seems you're facing the same issue I'm dealing with. High voltage surges from the RTX 3090 on a 750W power supply. I have the identical configuration, and in tough games—particularly those using ray tracing—the PSU fails, causing the system to shut down.
I was concerned the PSU might not be performing well, especially if it's drawing power too close to the limit. If I notice that, I’ll replace it. It’s only been about a year now, haha. Appreciate your advice! I’ll get a new PSU and handle everything, then let you know how things go.
Hey all, an update on my situation. I upgraded my PSU to a Corsair HX1200 Platinum, and just tried Forza once again. Around the same time frame the same situation occurred. I'll try once again with XMP disabled and see if that helps anything.