Device powers up yet fails to display content.

NakeBemveu
Member

02-12-2020, 08:24 PM

Hey, I just set up my first PC with an ASRock B550 PRO4 motherboard and a Ryzen 7 5800X. I have two 8GB 3200MHz CL16 G.Skill RAM sticks. When trying to boot, the RGB lights come on but nothing appears. The post status checker on the motherboard indicates an issue with my CPU or DRAM. I removed one RAM stick and the problem still exists. Any advice?

NakeBemveu

02-12-2020, 08:24 PM #1

Cefreak113
Senior Member

484

02-13-2020, 02:26 AM

Check if all cables are correctly connected. Tested with a different RAM stick. If issues persist, please share the motherboard photo for further assistance.

Cefreak113

02-13-2020, 02:26 AM #2

Check if all cables are correctly connected. Tested with a different RAM stick. If issues persist, please share the motherboard photo for further assistance.

minecraft_xoxo
Member

02-14-2020, 08:48 PM

Have you tried updating the BIOS yet? It seems like a risky move given the current year, but I’m not sure you might have a very recent version either.

minecraft_xoxo

02-14-2020, 08:48 PM #3

Have you tried updating the BIOS yet? It seems like a risky move given the current year, but I’m not sure you might have a very recent version either.

YoungSquire
Member

02-18-2020, 09:42 AM

I just discovered my RAM isn't listed in the B550 PRO4's QVL. I'm planning to purchase new RAM sticks to check if it works.

YoungSquire

02-18-2020, 09:42 AM #4

I just discovered my RAM isn't listed in the B550 PRO4's QVL. I'm planning to purchase new RAM sticks to check if it works.

iNaseer502
Member

152

02-20-2020, 08:41 AM

I question the Ram claim. It seems stronger at stock configurations. Is there a Bios version listed on the packaging? Edited October 25, 2023 by leclod

iNaseer502

02-20-2020, 08:41 AM #5

I question the Ram claim. It seems stronger at stock configurations. Is there a Bios version listed on the packaging? Edited October 25, 2023 by leclod

NicolleSpacki
Member

173

02-20-2020, 03:10 PM

Bios version available? Just asking for the box. Thanks!

NicolleSpacki

02-20-2020, 03:10 PM #6

Bios version available? Just asking for the box. Thanks!

Myloit
Member

145

02-22-2020, 02:02 AM

Motherboard packaging, BIOS label sticker

Myloit

02-22-2020, 02:02 AM #7

Motherboard packaging, BIOS label sticker

Ungenuine
Member

214

02-22-2020, 03:16 AM

Not specified, but it seems to be version 1.6B.

Ungenuine

02-22-2020, 03:16 AM #8

Not specified, but it seems to be version 1.6B.

kitty_345
Member

02-22-2020, 07:21 AM

I didn't locate a V1.6B version but... if your BIOS is below 1.80, you may require an older processor to install the BIOS... Edited October 25, 2023 by leclod

kitty_345

02-22-2020, 07:21 AM #9

I didn't locate a V1.6B version but... if your BIOS is below 1.80, you may require an older processor to install the BIOS... Edited October 25, 2023 by leclod