Device fails to power off.
Device fails to power off.
I encountered an issue with my PC after reinstalling Windows 10. It doesn’t power off when I shut it down or put it into sleep; only the monitor and USB devices do. The computer stays on unless I press the power button to restart, which then brings it back from sleep or shutdown. I updated the BIOS on the motherboard but that didn’t resolve it. Any advice?
I didn't have Windows detected and installed automatically. I'll handle it myself and come back later.
No, there are no unknown components listed in the Device Manager.