F5F Stay Refreshed Hardware Desktop Dell latitude 5310 is a fingerprint scanner model.

Dell latitude 5310 is a fingerprint scanner model.

Dell latitude 5310 is a fingerprint scanner model.

X
xMega_PVP_cxy
Junior Member
12
08-30-2018, 02:11 PM
#1
Hi, i have a latitude 5310. I bought it without FP reader but I found FP reader compatible with that laptop on Aliexpress. I connect it. My problem is, that windows does not found that FP reader. I reinstalled all drivers and firmware/bios. The led under power button, that i replaced with that FP reder is not on (beacause it doesnt have to be) the FP reader is solid but the button is partially translucent. In bios there is new thing that is named enable/disable FP reader. Windows does not see that on both settings. If you have any suggestions please wrtite it. TLDR. I wanted to upgrade laptop with FP reader. But laptop see it only in bios. It is not visible in windows. (not in settings or Device Manager)
X
xMega_PVP_cxy
08-30-2018, 02:11 PM #1

Hi, i have a latitude 5310. I bought it without FP reader but I found FP reader compatible with that laptop on Aliexpress. I connect it. My problem is, that windows does not found that FP reader. I reinstalled all drivers and firmware/bios. The led under power button, that i replaced with that FP reder is not on (beacause it doesnt have to be) the FP reader is solid but the button is partially translucent. In bios there is new thing that is named enable/disable FP reader. Windows does not see that on both settings. If you have any suggestions please wrtite it. TLDR. I wanted to upgrade laptop with FP reader. But laptop see it only in bios. It is not visible in windows. (not in settings or Device Manager)

W
woo991
Junior Member
43
09-14-2018, 03:56 PM
#2
Do you have the reference for the fingerprint scanner you purchased? Was a standard plug included with your device?
W
woo991
09-14-2018, 03:56 PM #2

Do you have the reference for the fingerprint scanner you purchased? Was a standard plug included with your device?

E
Epic_Jezz
Junior Member
26
09-14-2018, 04:23 PM
#3
The ad on AliExpress is not available, but I have a photo.
E
Epic_Jezz
09-14-2018, 04:23 PM #3

The ad on AliExpress is not available, but I have a photo.

B
222
09-20-2018, 08:31 AM
#4
hmmmm ok, the question is, how does this connect to the motherboard or any tiny board (daughterboard) inside your PC? from what i've experienced there's usually either a flat that connects to a daughterboard that connets to a cable to the motherboard OR a direct connection somehow to the motherboard. the dell i've fixed usually here at work which are inspiron or vostro has in both cases a daughterboard where the fingerprint is connected EDIT: i found a listing on aliexpress with the same code, looks like you have a kind of connector that sometimes feels seated correctly but in fact it's not, did you try to gently pull it up and reseat it? i assume that the power button function works correctly https://it.aliexpress.com/i/100500864911...pt=glo2ita
B
bakedpotatoboy
09-20-2018, 08:31 AM #4

hmmmm ok, the question is, how does this connect to the motherboard or any tiny board (daughterboard) inside your PC? from what i've experienced there's usually either a flat that connects to a daughterboard that connets to a cable to the motherboard OR a direct connection somehow to the motherboard. the dell i've fixed usually here at work which are inspiron or vostro has in both cases a daughterboard where the fingerprint is connected EDIT: i found a listing on aliexpress with the same code, looks like you have a kind of connector that sometimes feels seated correctly but in fact it's not, did you try to gently pull it up and reseat it? i assume that the power button function works correctly https://it.aliexpress.com/i/100500864911...pt=glo2ita

A
almdudlerrboy
Junior Member
2
09-20-2018, 01:50 PM
#5
This thing connects straight to motherboard. I have connected it using dells service manual. I think that laptop knows about that beacause under the power button (which is replaced by FP reader) is LED. Without FP reader it is on. With FP reader connected it id not on
A
almdudlerrboy
09-20-2018, 01:50 PM #5

This thing connects straight to motherboard. I have connected it using dells service manual. I think that laptop knows about that beacause under the power button (which is replaced by FP reader) is LED. Without FP reader it is on. With FP reader connected it id not on

L
Lovechurros
Member
197
09-20-2018, 03:29 PM
#6
L
Lovechurros
09-20-2018, 03:29 PM #6

J
JosPay12
Member
183
09-20-2018, 03:51 PM
#7
Device manager shows no errors. I've repeated the re-seating process several times. The power button is located on the motherboard, and the FP reader seems to be engaging it.
J
JosPay12
09-20-2018, 03:51 PM #7

Device manager shows no errors. I've repeated the re-seating process several times. The power button is located on the motherboard, and the FP reader seems to be engaging it.

K
kio2000123
Junior Member
18
09-26-2018, 08:20 AM
#8
Yes, you can toggle the fingerprint feature in your BIOS settings. Enabling it may allow the system to recognize your device more securely, while disabling it might affect authentication processes. Switching its status back to disabled could revert any related changes, especially if issues persist. If the feature isn’t working after enabling, try disabling it first to test if that resolves the problem.
K
kio2000123
09-26-2018, 08:20 AM #8

Yes, you can toggle the fingerprint feature in your BIOS settings. Enabling it may allow the system to recognize your device more securely, while disabling it might affect authentication processes. Switching its status back to disabled could revert any related changes, especially if issues persist. If the feature isn’t working after enabling, try disabling it first to test if that resolves the problem.

C
Cupcake_Rose
Posting Freak
844
09-26-2018, 04:43 PM
#9
Nothing happens. I own another Dell that includes an FP reader, but this configuration turns off the FP reader.
C
Cupcake_Rose
09-26-2018, 04:43 PM #9

Nothing happens. I own another Dell that includes an FP reader, but this configuration turns off the FP reader.