Delivery issue causing CPU damage
Delivery issue causing CPU damage
It might happen but seems unlikely. If a specific example exists that only connects one point, there will be an issue. I don’t think so here. It’s a light mark on the silicon surface. That’s why the first step is to simply mount it and check if it matters.
I don't notice any signs of a curl present. The knife sliced through, taking off some nickel and likely copper as well. The die remained untouched by that process, and the affected spot could be replaced with thermal material—though not ideal. The chances of significant CPU temperature changes are low. It seems the throttling is likely due to issues under the heatspreader or cooler mounting. Still, I think the original poster should return the item and at least receive some compensation. The packaging wasn't secure enough. Always expect careless handling, especially when opening the box.
I would only consider a full refund if I returned the item, or a partial refund if I kept it. I believe it’s likely still functional and wouldn’t accept a partial refund followed by returning the product. This covers shipping costs as well. No charges will be made.
The refund was limited only to a portion. I didn’t account for returning the item.
Thanks everyone, All they offered was either a full refund and return or a 50% refund. There was no exchange involved and honestly even if I asked for an exchange who's to say they wouldn't make the same packing mistake again. I decided to keep it and take the partial refund. At least I got my shipping costs back which means at 46CAD, this guy was a steal to begin with. I'm going to pop it in and see how it goes. I will try and smoothen out the edge. It is shallow and on the surface. This processor will be in a old side desktop which is more a gaming system than my main work horse. The idea was to convert it into a render engine since I have it lying around and the motherboard accepts xeons. The renders I do will be more for personal projects, my little mad scientist's lab if you will. All my student and commercial work happens through my studio laptop. If the desktop runs well, I'll make the switch . Again, thank you to all who responded, you guys got me through this without a scratch (pun intended). I'll update this thread to let you know how it goes. Stay frosty.