constant unknown crashes? steam games
constant unknown crashes? steam games
Okay, so I've had constant crashing to desktop issues with this computer for wayyyy too long and it's annoying.
I've tried reinstalling the games and steam, and verifying integrity of game files.
What I don't understand is that my other computer gets no crashing issues at all. And It shouldn't be the GPU or drivers because I've switched them out and updated and still get the same issue.
It's starting to get really frustrating for me and my husband to play at all together when he crashes right before a boss fight or completing a map on verminetide with no credit.
And it's not just that game, It's sekiro, divinity orginal sin 2, or some other steam game, and it crashes t complete random times. Sometime it the PC freezes and restarts, but only rarely
We've also tried other virus programs, added exceptions, altered some game files to no avail.
Please let me know what else I can try. And If I've tried it, I'll let you know.
This contains my DXDiag:
https://filebin.net/3soyh4hn857p5wjn
More info: I used Restoro to find some things, but I don't own the program to fix them:
Stability Crash List
Application: bad_module_info
Crash date: 2019/08/06/ 22:29
Application: microsoft-windows-perflib
Crash date: 2019/08/05/ 16:8
Application: microsoft-windows-wmi
Crash date: 2019/08/05/ 8:8
Crash date: 2019/08/05/ 8:8
Crash date: 2019/08/05/ 8:8
Crash date: 2019/08/05/ 8:8
Crash date: 2019/08/05/ 8:8
Crash date: 2019/08/05/ 8:8
Application: sekiro.exe
Crash date: 2019/08/05/ 20:23
SharedDLLS
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\diasymreader.dll
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\iehost.dll
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\microsoft.jscript.dll
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\microsoft.vsa.vb.codedomprocessor.dll
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscordbi.dll
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscorrc.dll
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscorsec.dll
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\system.configuration.install.dll
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\system.data.dll
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\system.enterpriseservices.dll
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\vsavb7rt.dll
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\wminet_utils.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.1.4322\System.Windows.Forms.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.1.4322\System.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.1.4322\System.EnterpriseServices.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.1.4322\System.Drawing.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.1.4322\mscorlib.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.1.4322\mscoree.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.1.4322\Microsoft.JScript.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.0.3705\System.Windows.Forms.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.0.3705\System.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.0.3705\System.EnterpriseServices.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.0.3705\System.Drawing.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscorlib.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscoree.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Microsoft.NET\Framework\v1.0.3705\Microsoft.JScript.tlb
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\diasymreader.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\iehost.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\microsoft.jscript.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\microsoft.vsa.vb.codedomprocessor.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscordbi.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscorrc.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscorsec.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\system.configuration.install.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\system.data.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\system.enterpriseservices.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\vsavb7rt.dll
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\wminet_utils.dll
InstallerReference
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\WINDOWS\TEMP\InstallHEVCAppxPackage\
Startup
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Logitech Download Assistant
Furthermore, I suggest accessing the BIOS settings and reverting the memory assignment from your onboard graphics processor. Given that you possess a high-performing NVIDIA card, there’s no need to allocate 8GB of RAM specifically for integrated graphics.
Have there been any significant hardware upgrades recently, such as a new motherboard? It’s advisable to reinstall Windows after swapping out a motherboard due to the operating system’s optimization for the previous configuration.
Could you provide the specifications of the problematic computer?
Please list the CPU manufacturer and model (CPU-Z can assist if needed: https://www.cpuid.com/softwares/cpu-z/)
CPU cooler details
Motherboard manufacturer and model (typically printed in bold on the board, but CPU-Z can also provide this information)
RAM specifications – number of sticks and whether they were installed together or in separate packaging
All storage devices
GPU manufacturer and model (GPU-Z is available if needed: https://www.techpowerup.com/download/techpowerup-gpu-z/)
Power supply unit manufacturer and model (this information is found on a label affixed to one of the unit's sides)
Was DDU used to remove the outdated graphics card drivers?
Verify the condition of all storage devices:
https://crystalmark.info/redirect.php?pr...oInstaller
Have you performed a scan for damaged or absent Windows files? Link:
Utilizing System File Checker in Windows 10
Are there any recent software modifications, or installations? The error logs indicate a driver incompatibility, possibly caused by external applications.
If not, then it’s an unintended addition to the computer. Link:
Malwarebytes Free Adwcleaner Download
Isolate and remove anything detected, if applicable.
My health is excellent.
I utilized File Checker and resolved several issues.
The malicious software is already present and I executed it; only minor concerns were detected. I eliminated 666 adware instances using Super Anti Spyware. Haha.
Random crashes persist, and no modifications have occurred.
If the system is freezing onto the desktop, it might be due to a problem with the graphics driver, or possibly your graphics card is overheating. Could you specify what graphics card you are using?
Do you currently have Malwarebytes or another security software installed? If so, what is its name?
If you were using Malwarebytes, it should have been suggesting the removal of Restoro, as this program is ineffective:
Restoro – a deceptive and worthless product.
It’s likely that additional unwanted software is present on your computer if you're utilizing other questionable third-party applications. Please evaluate the application I previously referenced to determine if it discovers any further issues.
Have you attempted to update Windows?
You may have updated your graphics card drivers, but did you first eliminate older versions using Display Driver Uninstaller? Here’s the link:
https://www.wagnardsoft.com/
Navigate to your Steam library folder and locate the launch applications for the “troubled games.” Right-click on the icon, select Properties, then go to the Compatibility tab.
Find ‘Turn Off Fullscreen Optimization’ and enable it. Perform this action for World of Warcraft as well.
Proceed to the primary World of Warcraft folder; you will find three "W" icons – World of Warcraft Launcher, Wow, and Wow-64.
Right-click on the Wow-64 icon, select Properties, then the Compatibility tab, and check ‘Turn Off Fullscreen Optimization.’ Subsequently, repeat this process for the World of Warcraft Launcher icon.
Additionally, go to Windows > Settings > Gaming and simply disable Game Bar and Game Mode.
Furthermore, I suggest accessing the BIOS and disabling the dedicated memory assignment for your built-in graphics processor. Given that you possess a high-performing Nvidia card, there’s no need to allocate 8GB of system memory to the integrated graphics.