Connection speed drops to nearly zero during gameplay in Overwatch 2
Connection speed drops to nearly zero during gameplay in Overwatch 2
Hardware details include a SKIKK laptop featuring the Core i7-10870H processor at 2.20 GHz, an RTX 3070 graphics card, Intel Wi-Fi 6 AX200 with 160MHz, 32 GB RAM (2933 MT/s), and a 1TB Samsung 980 NVMe SSD. Software setup consists of Windows 11 Home version 23H2 (64-bit) and GeForce Game Ready Driver 566.14. The user reports intermittent Wi-Fi disconnections during gameplay, especially in Overwatch 2, with noticeable lag and disconnection after just a few seconds. Before launching the game, everything appears normal; speed tests show good ping and download speeds. After opening the game, stability varies—sometimes smooth performance, other times sudden drops or disconnects. Attempts to resolve include reinstalling graphics drivers, updating wireless Wi-Fi drivers, restarting the laptop, and testing on another network. No alternative solutions have been tried yet. Additional guidance or fixes would be appreciated.
Consider alternative games if possible. Check forums first to confirm others are experiencing the same issue, which helps support your explanation. Graphics drivers are unlikely to be the problem; a reboot after installation probably caused more issues than the drivers themselves. I'm not sure, but I don't think so. Occasionally, problems arise not from limitations but because the system is overwhelmed by activity. Monitor CPU usage during unusual events.
I see you haven't talked about reinstalling Overwatch 2. That seems like the only issue you're facing, so it might be worth a fresh start. Could there be another factor interfering with your connection? For example, is someone launching a DDoS attack or similar activity against your IP while you play? Your symptoms match what I'd expect in such a scenario. A good test would be to switch to a different device connected to your Wi-Fi during the disruption. If that device loses connection simultaneously, it would point to the cause. From the outside, your router is the only point of contact—your IP stays consistent across all devices, so any interference should affect everyone on your network equally.
Thanks for the update. Other titles appear to function properly, so I’ll attempt to reinstall Overwatch. If that fails, I’ll reach out to Blizzard support. The CPU usage seems normal and shouldn’t pose any problems.
I didn't say to reinstall Overwatch 2 because that didn't seem to help before, but I'll give it another shot now. Appreciate the reminder—I can stream in 4K on my laptop while the problems occur in Overwatch 2. It doesn’t look like DDOSing is the cause, though it’s a good point. Thank you!
Thank you! You meant to say that I can't test other Wi-Fi connections right now because I'm in a European time zone, everything is offline, and my friends are far away. If I haven't tried it before, I'll attempt it on another network as soon as possible. I checked the router's admin panel, but I couldn't find any settings that would limit my connection.
It's mainly high-demand operations that lead to the Wi-Fi issue. You might want to run a speed test while using Crystal Disk Mark—it's quite heavy and if performance drops or the connection drops, it could point to design flaws. To fix it, you can purchase a Wi-Fi direction adapter card, which is essentially a PCB module that lets you relocate the Wi-Fi chip under the SSD, depending on your model.