F5F Stay Refreshed Hardware Desktop Connection issues are occurring unexpectedly.

Connection issues are occurring unexpectedly.

Connection issues are occurring unexpectedly.

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Tigergamez303
Junior Member
22
08-06-2024, 11:27 PM
#1
Currently, my internet speed has been fluctuating significantly. It sometimes reaches 700 Mbps in a moment but drops to just 30 Mbps shortly after. We previously contacted Xfinity to investigate, and a technician rewired some components in the box, claiming everything was fine. However, a few weeks later the issue returned. I’m unsure if it’s necessary to provide precise details about my router and modem—my setup includes an Asus router and a Motorola modem. The problem isn’t limited to my computer; my Asus router also displays similar slowdowns. Any advice or suggestions would be greatly appreciated!
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Tigergamez303
08-06-2024, 11:27 PM #1

Currently, my internet speed has been fluctuating significantly. It sometimes reaches 700 Mbps in a moment but drops to just 30 Mbps shortly after. We previously contacted Xfinity to investigate, and a technician rewired some components in the box, claiming everything was fine. However, a few weeks later the issue returned. I’m unsure if it’s necessary to provide precise details about my router and modem—my setup includes an Asus router and a Motorola modem. The problem isn’t limited to my computer; my Asus router also displays similar slowdowns. Any advice or suggestions would be greatly appreciated!

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AlexRoosio
Member
204
08-06-2024, 11:27 PM
#2
Update your Ethernet driver and look for a router firmware upgrade. Should neither of these steps resolve the issue, contact your ISP once more.
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AlexRoosio
08-06-2024, 11:27 PM #2

Update your Ethernet driver and look for a router firmware upgrade. Should neither of these steps resolve the issue, contact your ISP once more.

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Timtoobias
Junior Member
12
08-06-2024, 11:27 PM
#3
i don't know what and where you download from but most private ISP's are a best effort service. Internet is never faster than the slowest link so if you have a long route your downloading from it can be congested and slow. do multiple endless pings to local servers to check if it's any reduction in respons from them. including your router ISP dns server and web server, it should give you a better picture, do a traceroute to each server to check how many hops are between you and the target too.
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Timtoobias
08-06-2024, 11:27 PM #3

i don't know what and where you download from but most private ISP's are a best effort service. Internet is never faster than the slowest link so if you have a long route your downloading from it can be congested and slow. do multiple endless pings to local servers to check if it's any reduction in respons from them. including your router ISP dns server and web server, it should give you a better picture, do a traceroute to each server to check how many hops are between you and the target too.

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OPshooter
Junior Member
4
08-06-2024, 11:27 PM
#4
This is unrelated to your Wi-Fi connection.
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OPshooter
08-06-2024, 11:27 PM #4

This is unrelated to your Wi-Fi connection.