F5F Stay Refreshed Hardware Desktop Connecting to Discord causes USB devices to stop working.

Connecting to Discord causes USB devices to stop working.

Connecting to Discord causes USB devices to stop working.

Pages (3): Previous 1 2 3 Next
M
Max846
Senior Member
474
10-25-2023, 08:45 AM
#11
Your previous computer likely has several USB controllers, operating independently. Essentially, you're distributing the workload. Your new computer uses all its USB ports on a single controller, or perhaps your older motherboard was built too powerfully for USB needs, while your current one meets or falls short of those demands. The main problem is that USB wasn't created to handle many high-power devices at once—think RGB keyboards, bright displays, numerous external drives, video capture cards, 4K webcams, advanced microphones, and more. Sure, a few are fine, but too many strain the system. Remember that when a device starts up or wakes from sleep, it uses a lot of power briefly before switching to low power, even while running. In your scenario, Discord is likely checking for microphone and webcam devices, which together with your EVGA capture card, headset transmitter (or Bluetooth module on the motherboard), all spike power quickly enough to trigger a fuse. We don’t close threads unless they violate forum rules; marking it as Solve won’t resolve the issue. This setup lets updates—both helpful and harmful—be exchanged.
M
Max846
10-25-2023, 08:45 AM #11

Your previous computer likely has several USB controllers, operating independently. Essentially, you're distributing the workload. Your new computer uses all its USB ports on a single controller, or perhaps your older motherboard was built too powerfully for USB needs, while your current one meets or falls short of those demands. The main problem is that USB wasn't created to handle many high-power devices at once—think RGB keyboards, bright displays, numerous external drives, video capture cards, 4K webcams, advanced microphones, and more. Sure, a few are fine, but too many strain the system. Remember that when a device starts up or wakes from sleep, it uses a lot of power briefly before switching to low power, even while running. In your scenario, Discord is likely checking for microphone and webcam devices, which together with your EVGA capture card, headset transmitter (or Bluetooth module on the motherboard), all spike power quickly enough to trigger a fuse. We don’t close threads unless they violate forum rules; marking it as Solve won’t resolve the issue. This setup lets updates—both helpful and harmful—be exchanged.

S
Squidney916
Member
60
10-27-2023, 04:08 AM
#12
I didn't know that exsisted... very interesting. Your capture card very well may pull enough power to trip the USB momentary fuse. This shouldn't make a difference unless you have something plugged into the passthrough All of this stuff should be able to be run by your motherboard. If not, I would speculate some sort of USB power delivery issue. I wouldn't do that yet... Unplug your capture card and maybe the xbox adapter and GC Controller adapter to see what happens. If it doesn't work after that, I would say that there are other issues to look into before buying a powered hub. If your computer can't simply power a mouse, keyboard, and headset, that's not normal.
S
Squidney916
10-27-2023, 04:08 AM #12

I didn't know that exsisted... very interesting. Your capture card very well may pull enough power to trip the USB momentary fuse. This shouldn't make a difference unless you have something plugged into the passthrough All of this stuff should be able to be run by your motherboard. If not, I would speculate some sort of USB power delivery issue. I wouldn't do that yet... Unplug your capture card and maybe the xbox adapter and GC Controller adapter to see what happens. If it doesn't work after that, I would say that there are other issues to look into before buying a powered hub. If your computer can't simply power a mouse, keyboard, and headset, that's not normal.

P
pinoybusta12
Member
139
10-27-2023, 06:27 AM
#13
Well here is an interesting development. I've unplugged everything from my PC minus my Keyboard, Mouse, Headset, and the little wireless Xbox one controller dongle, and I was able to replicate the issue. I so unfortunately I think I may have a bigger issue besides just plugging a bunch of stuff in. I can't tell if it's an issue with the wireless headset specifically, but I kind of doubt it because one of my friends has basically the exact same PC and headset as I do, but no issue like mine.
P
pinoybusta12
10-27-2023, 06:27 AM #13

Well here is an interesting development. I've unplugged everything from my PC minus my Keyboard, Mouse, Headset, and the little wireless Xbox one controller dongle, and I was able to replicate the issue. I so unfortunately I think I may have a bigger issue besides just plugging a bunch of stuff in. I can't tell if it's an issue with the wireless headset specifically, but I kind of doubt it because one of my friends has basically the exact same PC and headset as I do, but no issue like mine.

Z
zMadeus
Posting Freak
755
10-27-2023, 06:53 AM
#14
It's conceivable the problem lies with a directory on the operating system. I'd attempt installing Linux or booting live and adding Discord. Observe if it functions. Should it not, I'd examine the warranty for your motherboard. *A spare hard drive or SSD should work.* **For suggestions on distributions, Zorin OS is a good option—Ubuntu or Mint are also viable alternatives.**
Z
zMadeus
10-27-2023, 06:53 AM #14

It's conceivable the problem lies with a directory on the operating system. I'd attempt installing Linux or booting live and adding Discord. Observe if it functions. Should it not, I'd examine the warranty for your motherboard. *A spare hard drive or SSD should work.* **For suggestions on distributions, Zorin OS is a good option—Ubuntu or Mint are also viable alternatives.**

N
Naia_TKG
Junior Member
16
11-15-2023, 11:45 PM
#15
I was expecting to avoid another disassembly due to all the wiring, but if replacing the motherboard is necessary for repairs, I’ll proceed. I’ll check Best Buy’s warranty details to see if it applies under Linux. It mentions my return period ended in June, though I’m unsure if that covers this. I need to know if I can boot Linux from an external drive or require a SATA connection. I haven’t tried Linux yet, but I think creating a bootable Windows drive will be essential.
N
Naia_TKG
11-15-2023, 11:45 PM #15

I was expecting to avoid another disassembly due to all the wiring, but if replacing the motherboard is necessary for repairs, I’ll proceed. I’ll check Best Buy’s warranty details to see if it applies under Linux. It mentions my return period ended in June, though I’m unsure if that covers this. I need to know if I can boot Linux from an external drive or require a SATA connection. I haven’t tried Linux yet, but I think creating a bootable Windows drive will be essential.

S
SmashBeaz
Member
131
11-16-2023, 11:22 AM
#16
Yes
S
SmashBeaz
11-16-2023, 11:22 AM #16

Yes

R
RasierShampoo
Member
216
11-18-2023, 08:36 AM
#17
I completed all the necessary research after realizing I was asking too many questions. I’m heading to Best Buy to get a USB drive during my lunch break, with Rufus and Ubuntu prepared. I’ll update you on the outcome. I’m hoping this will help pinpoint the problem to a hardware issue. If not, I still expect some uncertainty. Fingers crossed!
R
RasierShampoo
11-18-2023, 08:36 AM #17

I completed all the necessary research after realizing I was asking too many questions. I’m heading to Best Buy to get a USB drive during my lunch break, with Rufus and Ubuntu prepared. I’ll update you on the outcome. I’m hoping this will help pinpoint the problem to a hardware issue. If not, I still expect some uncertainty. Fingers crossed!

A
AmazinglyCool
Senior Member
695
11-19-2023, 10:43 PM
#18
Great! It's nice to know you're exploring Rufus. That's a popular way to flash devices on Windows.
A
AmazinglyCool
11-19-2023, 10:43 PM #18

Great! It's nice to know you're exploring Rufus. That's a popular way to flash devices on Windows.

X
xXJay_BugXx
Senior Member
559
11-23-2023, 06:42 AM
#19
I couldn't get it working on Ubuntu after about 20 minutes. It seemed to function in around five minutes on Windows, with me switching calls. I'm trying to figure out if the issue is related to how Ubuntu manages USB power and device wake-ups or if it's a Windows problem. My motherboard is out of warranty at Best Buy, so I might need to contact Asus for a return, which could mean spending a week in their shop. I'm not sure what to do next.

Also, is it possible to reinstall Windows without losing data and files? That seems extreme but worth checking.
X
xXJay_BugXx
11-23-2023, 06:42 AM #19

I couldn't get it working on Ubuntu after about 20 minutes. It seemed to function in around five minutes on Windows, with me switching calls. I'm trying to figure out if the issue is related to how Ubuntu manages USB power and device wake-ups or if it's a Windows problem. My motherboard is out of warranty at Best Buy, so I might need to contact Asus for a return, which could mean spending a week in their shop. I'm not sure what to do next.

Also, is it possible to reinstall Windows without losing data and files? That seems extreme but worth checking.

R
Rythmei
Member
66
11-23-2023, 02:16 PM
#20
I took a short break to reset my mind and brainstorm some solutions. This problem isn't related to Ubuntu or friends with similar systems. I'm considering these options: - Purchasing an affordable HDD and installing a fresh Windows setup - Having someone with the same headset visit to help me recreate it - Possibly using a budget USB headset, though I'm unsure about power requirements - If Windows is the cause, I can reinstall it - Otherwise, getting a new headset might be necessary. There should be a better way to focus this down.
R
Rythmei
11-23-2023, 02:16 PM #20

I took a short break to reset my mind and brainstorm some solutions. This problem isn't related to Ubuntu or friends with similar systems. I'm considering these options: - Purchasing an affordable HDD and installing a fresh Windows setup - Having someone with the same headset visit to help me recreate it - Possibly using a budget USB headset, though I'm unsure about power requirements - If Windows is the cause, I can reinstall it - Otherwise, getting a new headset might be necessary. There should be a better way to focus this down.

Pages (3): Previous 1 2 3 Next