Check if the Dell Optiplex 9020 black and white screen starts up using a USB drive.

F5F Stay Refreshed Hardware Desktop Check if the Dell Optiplex 9020 black and white screen starts up using a USB drive.

Athame_
Senior Member

734

02-09-2016, 09:27 AM

I'm working on restoring my dad's Dell Optiplex 9020 after a critical SSD failure. No matter the USB drive size or port, I consistently encounter a black screen with distorted white lines across the display. I've attempted to create a Windows 10 installation from both Windows Media Creator and Rufus. The PC functions normally when using a system SSD from another Dell Optiplex machine. What should I do?

Athame_

02-09-2016, 09:27 AM #1

Yodeuu
Member

163

02-16-2016, 09:50 AM

Verify SecureBoot status in BIOS. If active, turn it off briefly and retest. Could need to attempt Legacy Boot since some USB devices struggle with UEFI BIOS.

Yodeuu

02-16-2016, 09:50 AM #2

Verify SecureBoot status in BIOS. If active, turn it off briefly and retest. Could need to attempt Legacy Boot since some USB devices struggle with UEFI BIOS.

Slow_Burn351
Member

02-17-2016, 03:44 PM

Check for a newer BIOS version
Update the BIOS if a new one is available

Slow_Burn351

02-17-2016, 03:44 PM #3

Check for a newer BIOS version
Update the BIOS if a new one is available

JonoGaimz
Member

02-25-2016, 07:05 PM

Hi
There was a new update released. However, the same issue occurred after installing it. This time, the setup began after about 30 seconds. Everything seems fine now.
Thanks for your assistance, everyone.

JonoGaimz

02-25-2016, 07:05 PM #4