Challenging Issue - Windows Updates, TPM, OS Drive Wiped
Challenging Issue - Windows Updates, TPM, OS Drive Wiped
Maybe altering the kind of TPM activated some surprising situations, rather than simply removing or resetting it. Swapping the TPM type in the BIOS of this motherboard likely messed with the Windows boot manager, since it assumed a familiar TPM but actually connected to another one. This led to a crash, which isn't a clean exit—it caused damage to the drive partition layout.
Just encountered another issue while talking to him about driver conflicts. Identified problems with the GPU and chipset driver. Installed some updates, rebooted, and it worked! This is completely crazy. He’s sending his PC for data recovery—what’s going on?!!?!? ROG Strix B550-I Board.
He quickly identified the issue with his file table after Windows updates, and he’s looking for a specific KB to help us understand what caused it.