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Can't update iCUE ?

Can't update iCUE ?

K
knighthunter
Junior Member
12
02-19-2019, 04:10 PM
#1
I have a huge problem, I find no solution anywhere, when I try to update icue, the update never goes through and it gives "error 1".
I searched on the corsair site but I see that they are very available in fact they never give answer.
However, if I try to update the firmware of the ram, the update works, wtf?!
When I do not update for too long icue, it happens that the PC literally goes crazy, yesterday gave me a BSOD, slows down on many operations sometimes forces me to restart everything because windows stops responding and does not let me open the task manager,
the only way I can update icue is to uninstall and reinstall with the new version
, What the heck is that?
Now I leave you my build specs, maybe there is something incompatible:
I5-9400f
Vegenace 8gb ddr4 x2
Rog Strix b365f
tx650w
Barracuda HDD 1TB
Gigabyte rtx2060 6GB
K
knighthunter
02-19-2019, 04:10 PM #1

I have a huge problem, I find no solution anywhere, when I try to update icue, the update never goes through and it gives "error 1".
I searched on the corsair site but I see that they are very available in fact they never give answer.
However, if I try to update the firmware of the ram, the update works, wtf?!
When I do not update for too long icue, it happens that the PC literally goes crazy, yesterday gave me a BSOD, slows down on many operations sometimes forces me to restart everything because windows stops responding and does not let me open the task manager,
the only way I can update icue is to uninstall and reinstall with the new version
, What the heck is that?
Now I leave you my build specs, maybe there is something incompatible:
I5-9400f
Vegenace 8gb ddr4 x2
Rog Strix b365f
tx650w
Barracuda HDD 1TB
Gigabyte rtx2060 6GB

N
nooneepic27
Member
227
02-19-2019, 10:30 PM
#2
Not necessarily a Windows issue.
But I prefer to avoid the chance of damaged files.
Corrupted files might exist in both Windows and iCue.
It's possible one could be affecting the other.
If Windows operates smoothly without iCue, it's fine. Give a few days to confirm.
Reinstall iCUE using the latest version. Manually download, install, and adjust as needed. No external tools or programs.
I hope everything works properly and iCue updates without problems.
Otherwise, here are some links:
https://forum.corsair.com/forums/topic/1...ate-stuck/
https://forum.corsair.com/forums/topic/1...e-anymore/
N
nooneepic27
02-19-2019, 10:30 PM #2

Not necessarily a Windows issue.
But I prefer to avoid the chance of damaged files.
Corrupted files might exist in both Windows and iCue.
It's possible one could be affecting the other.
If Windows operates smoothly without iCue, it's fine. Give a few days to confirm.
Reinstall iCUE using the latest version. Manually download, install, and adjust as needed. No external tools or programs.
I hope everything works properly and iCue updates without problems.
Otherwise, here are some links:
https://forum.corsair.com/forums/topic/1...ate-stuck/
https://forum.corsair.com/forums/topic/1...e-anymore/

D
DRGNdragsYT
Senior Member
723
02-20-2019, 11:44 AM
#3
Check Reliability History and Event Viewer for any error codes, warnings, or informational events during issues. Pay special attention to entries involving iCUE.

If necessary, completely uninstall and remove iCUE. Assess whether the PC stabilizes and functions properly afterward. If not, proceed with "sfc /scannow" and "dism" to locate and repair corrupted Windows files.

https://www.lifewire.com/how-to-use-sfc-...es-2626161

Learn how to use the DISM command tool for Windows 10 image repair via Windows Central
D
DRGNdragsYT
02-20-2019, 11:44 AM #3

Check Reliability History and Event Viewer for any error codes, warnings, or informational events during issues. Pay special attention to entries involving iCUE.

If necessary, completely uninstall and remove iCUE. Assess whether the PC stabilizes and functions properly afterward. If not, proceed with "sfc /scannow" and "dism" to locate and repair corrupted Windows files.

https://www.lifewire.com/how-to-use-sfc-...es-2626161

Learn how to use the DISM command tool for Windows 10 image repair via Windows Central

S
Sr_BanneD
Member
115
02-20-2019, 11:46 PM
#4
oh, so do you think there is a problem in windows right?
without icue runs well, no problem
S
Sr_BanneD
02-20-2019, 11:46 PM #4

oh, so do you think there is a problem in windows right?
without icue runs well, no problem

A
apilot0404
Member
178
02-22-2019, 11:43 AM
#5
Not necessarily a Windows issue.
But I prefer to avoid the chance of damaged files.
Corrupted files might exist in both Windows and iCue.
It's possible one could be affecting the other.
If Windows operates smoothly without iCue, it's fine. Give a few days to confirm.
Reinstall iCUE using the latest version. Manually download, install, and adjust as needed. No external tools or programs.
I hope everything works properly and iCue updates without problems.
Otherwise, here are some links:
https://forum.corsair.com/forums/topic/1...ate-stuck/
https://forum.corsair.com/forums/topic/1...e-anymore/
A
apilot0404
02-22-2019, 11:43 AM #5

Not necessarily a Windows issue.
But I prefer to avoid the chance of damaged files.
Corrupted files might exist in both Windows and iCue.
It's possible one could be affecting the other.
If Windows operates smoothly without iCue, it's fine. Give a few days to confirm.
Reinstall iCUE using the latest version. Manually download, install, and adjust as needed. No external tools or programs.
I hope everything works properly and iCue updates without problems.
Otherwise, here are some links:
https://forum.corsair.com/forums/topic/1...ate-stuck/
https://forum.corsair.com/forums/topic/1...e-anymore/