F5F Stay Refreshed Hardware Desktop BIOS doesn't recognize the HDD.

BIOS doesn't recognize the HDD.

BIOS doesn't recognize the HDD.

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littlemoosedog
Junior Member
25
09-12-2019, 04:58 AM
#1
Hello, I own an Asus X570-P Prime motherboard with an NVME SSD. I'm trying to install two 2TB WD Black HDDs, but they seem to ignore the BIOS. I've reviewed the manual—NVME is shared with SATA 5/6—and connected to a 3/4 port. I've tested various cables and confirmed the SATA ports are active. The drives appear functional since they worked in another PC, but they're still not being detected. I've updated the BIOS and tried different cables, but nothing changes. I'm stuck and would really appreciate any help.
L
littlemoosedog
09-12-2019, 04:58 AM #1

Hello, I own an Asus X570-P Prime motherboard with an NVME SSD. I'm trying to install two 2TB WD Black HDDs, but they seem to ignore the BIOS. I've reviewed the manual—NVME is shared with SATA 5/6—and connected to a 3/4 port. I've tested various cables and confirmed the SATA ports are active. The drives appear functional since they worked in another PC, but they're still not being detected. I've updated the BIOS and tried different cables, but nothing changes. I'm stuck and would really appreciate any help.

J
jpurdy123
Member
56
09-18-2019, 07:28 AM
#2
Also I noticed the location was incorrect—please move this to the right section. Thank you and sorry.
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jpurdy123
09-18-2019, 07:28 AM #2

Also I noticed the location was incorrect—please move this to the right section. Thank you and sorry.

T
TechnicFyre
Member
73
09-18-2019, 02:22 PM
#3
Hello, I own an Asus X570-P Prime motherboard with an NVME SSD. I'm attempting to install two 2TB WD Black HDDs, but they aren't being detected by the BIOS. I've reviewed the manual; it says the NVME uses SATA 5/6 and I'm connected via a 3/4 port. I've tried various cables and checked the BIOS settings, making sure RAID isn't enabled and that SATA ports are active. The drives seem fine since they worked in another PC. I've updated the BIOS and tested with different cables, but nothing works. I'm struggling and would really appreciate any help. Windows 10 64-bit, EVGA 750W PSU, AMD Ryzen 7 3800X, BIOS updated.
T
TechnicFyre
09-18-2019, 02:22 PM #3

Hello, I own an Asus X570-P Prime motherboard with an NVME SSD. I'm attempting to install two 2TB WD Black HDDs, but they aren't being detected by the BIOS. I've reviewed the manual; it says the NVME uses SATA 5/6 and I'm connected via a 3/4 port. I've tried various cables and checked the BIOS settings, making sure RAID isn't enabled and that SATA ports are active. The drives seem fine since they worked in another PC. I've updated the BIOS and tested with different cables, but nothing works. I'm struggling and would really appreciate any help. Windows 10 64-bit, EVGA 750W PSU, AMD Ryzen 7 3800X, BIOS updated.

S
spyfoneMC
Member
140
09-18-2019, 02:49 PM
#4
No, I haven't assigned them drive letters or locations in Windows.
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spyfoneMC
09-18-2019, 02:49 PM #4

No, I haven't assigned them drive letters or locations in Windows.

J
J4im3x0
Member
164
09-22-2019, 11:30 PM
#5
They aren't listed in Windows or BIOS, as if they don't exist at all.
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J4im3x0
09-22-2019, 11:30 PM #5

They aren't listed in Windows or BIOS, as if they don't exist at all.

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Noxder_oJ
Member
131
09-24-2019, 01:27 PM
#6
Have you opened Disk Management and configured it? If this is the first time the drive has been connected, it will appear without a letter and requires setup here.
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Noxder_oJ
09-24-2019, 01:27 PM #6

Have you opened Disk Management and configured it? If this is the first time the drive has been connected, it will appear without a letter and requires setup here.

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livtheviking
Posting Freak
846
09-24-2019, 02:33 PM
#7
The problem lies with the drives not appearing in BIOS or Disk Management, suggesting SATA isn't recognizing the connected devices.
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livtheviking
09-24-2019, 02:33 PM #7

The problem lies with the drives not appearing in BIOS or Disk Management, suggesting SATA isn't recognizing the connected devices.

D
dioxyss_
Junior Member
11
10-07-2019, 02:53 PM
#8
Have you attempted to reset the BIOS to its default settings? It seems like the SATA controller might be turned off in the BIOS.
D
dioxyss_
10-07-2019, 02:53 PM #8

Have you attempted to reset the BIOS to its default settings? It seems like the SATA controller might be turned off in the BIOS.