F5F Stay Refreshed Hardware Desktop BIOS doesn't recognize M.2 SSD on ASUS X570-E motherboard with AMD chipset. Cannot boot.

BIOS doesn't recognize M.2 SSD on ASUS X570-E motherboard with AMD chipset. Cannot boot.

BIOS doesn't recognize M.2 SSD on ASUS X570-E motherboard with AMD chipset. Cannot boot.

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S
196
09-22-2019, 10:04 PM
#1
Hello, I'm facing some challenges with my desktop after reinstalling Windows 10. Everything seemed normal until a system reboot, after which the desktop stopped locating my M.2 Samsung SSD. I've tried numerous fixes—adjusting BIOS settings, changing the CMOS battery, swapping slots, removing other drives, updating BIOS firmware, and even reinstalling Windows—but nothing has resolved the issue. The drive is still not recognized, making it impossible to reinstall. It's especially frustrating because sometimes during startup, the system briefly sees the drive in the BIOS, but when I press F10 to boot, it loops and the SSD vanishes from the boot menu. The drive worked perfectly before the clean install. Could anyone suggest possible solutions or steps I might have missed? Thank you for your help!
S
StampyKittenNZ
09-22-2019, 10:04 PM #1

Hello, I'm facing some challenges with my desktop after reinstalling Windows 10. Everything seemed normal until a system reboot, after which the desktop stopped locating my M.2 Samsung SSD. I've tried numerous fixes—adjusting BIOS settings, changing the CMOS battery, swapping slots, removing other drives, updating BIOS firmware, and even reinstalling Windows—but nothing has resolved the issue. The drive is still not recognized, making it impossible to reinstall. It's especially frustrating because sometimes during startup, the system briefly sees the drive in the BIOS, but when I press F10 to boot, it loops and the SSD vanishes from the boot menu. The drive worked perfectly before the clean install. Could anyone suggest possible solutions or steps I might have missed? Thank you for your help!

G
GENTILPHOQUE
Member
64
09-24-2019, 02:46 AM
#2
The system could be experiencing issues. 2. Attempt to start with a single RAM stick, either full or empty.
G
GENTILPHOQUE
09-24-2019, 02:46 AM #2

The system could be experiencing issues. 2. Attempt to start with a single RAM stick, either full or empty.

S
sibioplayer
Junior Member
40
09-24-2019, 03:40 AM
#3
Thank you for your response. I've also attempted it but still nothing...
S
sibioplayer
09-24-2019, 03:40 AM #3

Thank you for your response. I've also attempted it but still nothing...

B
Beny8000
Member
205
10-02-2019, 02:52 AM
#4
I can't directly check another PC for you, but you can run a disk check or use system tools to verify if the drive is functioning properly.
B
Beny8000
10-02-2019, 02:52 AM #4

I can't directly check another PC for you, but you can run a disk check or use system tools to verify if the drive is functioning properly.

K
Krugmeisteren
Junior Member
20
10-09-2019, 08:37 PM
#5
You mentioned adjusting the BIOS settings, but I need to clarify what actions were taken. Have you looked into enabling SATA mode and confirmed the drive is active? Your screenshot suggests the PC might be using RAID in SATA mode—make sure it isn’t set to AHCI. If not, try switching to AHCI or IDE for troubleshooting, then save and close. This should help the system recognize the drive properly.
K
Krugmeisteren
10-09-2019, 08:37 PM #5

You mentioned adjusting the BIOS settings, but I need to clarify what actions were taken. Have you looked into enabling SATA mode and confirmed the drive is active? Your screenshot suggests the PC might be using RAID in SATA mode—make sure it isn’t set to AHCI. If not, try switching to AHCI or IDE for troubleshooting, then save and close. This should help the system recognize the drive properly.

R
Retsu
Member
59
10-11-2019, 02:59 PM
#6
I cannot unfortunately
R
Retsu
10-11-2019, 02:59 PM #6

I cannot unfortunately

L
221
10-12-2019, 06:35 PM
#7
Seems you're looking at the essential BIOS configurations. Let me know if you need further details!
L
lightninglogan
10-12-2019, 06:35 PM #7

Seems you're looking at the essential BIOS configurations. Let me know if you need further details!

R
Redstoner137
Posting Freak
811
10-13-2019, 03:01 AM
#8
Yes, I confirmed the default or optimal settings were used.
R
Redstoner137
10-13-2019, 03:01 AM #8

Yes, I confirmed the default or optimal settings were used.

C
Camillah
Member
68
10-14-2019, 09:17 PM
#9
I've already attempted that.
C
Camillah
10-14-2019, 09:17 PM #9

I've already attempted that.

J
Justicemonkey
Member
210
10-14-2019, 11:03 PM
#10
I just attempted to install Windows on a SATA SSD and it functioned. However, starting takes an extremely long time—lasting 1 to 3 minutes at the ASUS logo where boot options appear. The BIOS isn’t accessible unless I press F2 or DEL repeatedly during startup. After the installation, my M.2 drive remains unrecognized.
J
Justicemonkey
10-14-2019, 11:03 PM #10

I just attempted to install Windows on a SATA SSD and it functioned. However, starting takes an extremely long time—lasting 1 to 3 minutes at the ASUS logo where boot options appear. The BIOS isn’t accessible unless I press F2 or DEL repeatedly during startup. After the installation, my M.2 drive remains unrecognized.

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