After updating the mainboard, the HDD isn't visible in the system.
After updating the mainboard, the HDD isn't visible in the system.
I recently switched my mainboard from a Gigabyte Aorus x570 Elite to a NZXT N7 B550. All my drives stayed the same, M.2 drives worked fine, but my HDDs aren’t appearing in the BIOS. I tried updating the BIOS from version 1.52 to 1.70, but that didn’t fix the issue. I also checked if both HDDs failed at once, but they’re still running. Resetting the BIOS to defaults didn’t help either. Updating drivers isn’t possible because they don’t show up in Disk Management and the manufacturer’s site no longer lists them. I’ve looked online for solutions repeatedly, but I’m still stuck. I read that enabling CSM support might be necessary, though I think it only applies to boot drives—am I misunderstanding and should that be my fix?
the drives listed in the bios might be the ones you installed, so check if you swapped the cable or connected it to another hub.
The previous connections didn’t function either; I’ve already attempted that. In the BIOS it lists the SATA ports, yet there’s no indication of any cables being connected, and I can’t find a way to turn any ports on or off.
mainboards feature various sata ports that are turned off when using m.2 connections; they are typically connected through another interface. Review the mainboard documentation to identify which ports are inactive and switch accordingly.
The decision to change boards came from a need for something better. I wasn’t sure if the existing drives had any encryption built in, so I looked into alternatives.
I experienced some internet problems I couldn't resolve and wanted to check if my Ethernet port was the issue. It didn’t seem to be, but I liked the board so I decided to keep it. I was also planning a full PC upgrade anyway. Before, there was no encryption active, but after swapping the board I ran into many BitLocker-related problems when trying to upgrade the BIOS and even faced issues installing a new CPU without it or activating it. I’m not sure if this is connected to my HDD problems.
Have you received a used motherboard or a brand new one? Consider resetting CMOS. It might seem simple but have you verified the power connections? Are the disks starting to rotate? It looks like another disk is already running, so we can assume the processor is functioning properly. Have you experimented with various connectors on that board and tested a single drive independently? Regarding the previous model, do you still possess it? You downgraded from an X570 to a B550, but apart from that, if a network interface failed, you’d prefer a replacement card rather than replacing the whole unit. Windows might hide drives if there’s an issue. Try using Mini Tool Partition Wizard—it’s free and reliable for me. If it doesn’t display the drives, the board likely can’t locate them. If they spin when you touch them, it indicates a faulty board.