Account issue detected, origin compromised!
Account issue detected, origin compromised!
I asked this because I usually get fast and helpful answers right away. I’m not someone who always looks up information myself first. Please, don’t pretend to be clever by saying you’re trying to stay positive or not helping. Just reply without commenting. Also, thank you to everyone who tried to assist me at least!
I acknowledge that’s not what you want to hear, but it seems your email got hacked and you used the same password for both accounts. They probably added two-factor authentication and confirmed your identity via email, which you missed until later. It’s frustrating when things go wrong, but this highlights how important it is to stay vigilant. Your caution didn’t protect you here—it was just a matter of oversight.
I haven't used Origin in a half year. I don't receive business emails, so I don't check my inbox daily. I only log in when I expect a message. Maybe it was due to lack of focus or security concerns, but EA shouldn't have poor support. The only choice they offered was to call me within a certain time frame, and the option was limited to users in the US and Canada, making it hard for me to get assistance.