8kbs heartbeat is a popular music track.
8kbs heartbeat is a popular music track.
You're facing challenges connecting remotely due to network restrictions. It seems the issue might lie with your internet service provider rather than the modem itself. Attempting to reach a tech expert didn't yield much help, as they often prefer not to engage in troubleshooting. Based on what you've shared, it appears the problem could be related to your ISP's policies or settings. If fixing it isn't feasible, contacting the manufacturer might be an option, though it may not always be possible. Regarding IPv6, it's important for modern networks, but if you're missing it, it could affect connectivity—especially on newer devices or services.
I overlooked adding that section. I ended up in my router with IPv6 auto-config (slaac/dhcpv6). The other settings are static, PPPoE, and 6rd. Static is the only one I can modify; I’m unsure what to input for the IP address, gateway, or DNS servers. For IPv4, I use 1.1.1.1/1.0.0.1, but I’m not sure about the IPv6 configuration. This seems like a guess based on the differences in the IPs.
The modem maker will direct you to the ISP. They don’t offer help beyond that. Which modem do you own? If it’s a combined gateway/router, it should be set to bridge mode when paired with a separate router. DHCP/SLAAC auto-configuration works best with Xfinity. For IPv6 DNS, use 2606:4700:4700::1111 and 2606:4700:4700::1001 if your router supports RDDNS. You’ll also need IPv4 DNS configured at least once.
They operate independently. Motorola. Modem docksis 3.1 m#-mb8611. The router was a bundle pack ac2200 tri band mesh m#-Mh7021 with 2 satellites. It's unclear what the 'tri' refers to since it only supports 2.5 and 5ghz. I'm frustrated I didn't invest more for Wi-Fi 6e, but at that time I didn't realize I was about to build a PC with it. The advertised speed is 2200mbs, which should be faster than my ISP's current offerings, so it likely impacts only local connections. I've checked the settings for both devices and think they don't offer firmware updates for such configurations. I added DNS to version 6 in the router, but beyond PRI and a second domain name I haven't found any further options. I'll contact Xfinity about your concerns. It's hard to say how useful this was, especially with the uncertain phone service situation.
I also noticed entries every single minute in your router logs. This might relate to the steady background activity you mentioned. [sys] moto, decoding config file: /storage/token_new_encode.dat. It seems normal and not indicative of malware traffic. The modem logs are quite varied, but much of it appears as simple code—hard to interpret without more context.