You're facing an issue with your USB wireless headset not connecting to your PC. Let's troubleshoot together!

F5F Stay Refreshed Hardware Desktop You're facing an issue with your USB wireless headset not connecting to your PC. Let's troubleshoot together!

Fireking124
Senior Member

576

09-26-2016, 05:37 AM

Hi, after upgrading your motherboard, the Corsair Void Pro RGB Wireless headset stopped connecting. It would briefly appear in Windows before disappearing. I’ve checked Device Manager and found no unknown USB devices. I’ve tested every USB port on both my motherboard and case, but it still doesn’t work.

Fireking124

09-26-2016, 05:37 AM #1

Th3G4merX
Senior Member

700

10-03-2016, 07:03 AM

No, I haven't installed the newest chipset drivers yet.

Th3G4merX

10-03-2016, 07:03 AM #2

No, I haven't installed the newest chipset drivers yet.

Massaker
Member

10-03-2016, 08:26 AM

I just attempted to and it gave me this error

Massaker

10-03-2016, 08:26 AM #3

I just attempted to and it gave me this error

OmegaKiri
Member

197

10-05-2016, 05:12 PM

Yes, it appears you're verifying the source of the chipset driver for your motherboard.

OmegaKiri

10-05-2016, 05:12 PM #4

Yes, it appears you're verifying the source of the chipset driver for your motherboard.

twinelia
Member

10-06-2016, 08:08 PM

From the Gigabyte website, I obtained this motherboard information. The model is B550M-GAMING-X WIFI6, and I downloaded the latest version in 2024.

twinelia

10-06-2016, 08:08 PM #5

From the Gigabyte website, I obtained this motherboard information. The model is B550M-GAMING-X WIFI6, and I downloaded the latest version in 2024.

flyer78
Senior Member

425

10-06-2016, 08:27 PM

Your setup includes a Ryzen 5 5600X with 32GB DDR4 RAM, 1x 256GB Gen 3 NVMe SSD, 1x 1TB Gen 3 NVMe SSD, and an RTX 2080 Super GPU.

flyer78

10-06-2016, 08:27 PM #6

Your setup includes a Ryzen 5 5600X with 32GB DDR4 RAM, 1x 256GB Gen 3 NVMe SSD, 1x 1TB Gen 3 NVMe SSD, and an RTX 2080 Super GPU.

Kurogano
Member

183

10-06-2016, 09:01 PM

If the dongle isn't showing up in Device Manager, it likely points to a configuration problem. It could help to share this in troubleshooting so others can assist further.

Kurogano

10-06-2016, 09:01 PM #7

If the dongle isn't showing up in Device Manager, it likely points to a configuration problem. It could help to share this in troubleshooting so others can assist further.