F5F Stay Refreshed Hardware Desktop You're experiencing unexpected shutdowns on your device. Let's troubleshoot this issue.

You're experiencing unexpected shutdowns on your device. Let's troubleshoot this issue.

You're experiencing unexpected shutdowns on your device. Let's troubleshoot this issue.

J
Jean_mi_du_13
Member
72
05-04-2019, 10:56 AM
#1
Hi there. I assembled my computer a few years back and it was functioning well until roughly a week ago. Here are the details: Ryzen 5 2600 T-Force, 2x8GB RAM, 2600 Auorus B450 Pro WiFi, EVGA 850 GQ, RTX 2060 WD Blue, 500GB NVMe 1TB drive. I often have to turn it on early in the morning because it wakes up from sleep mode for updates or similar tasks. About a week ago I did the same but ended up with a black screen. I tried restarting, but it wouldn’t boot. I disassembled and reassembled the whole thing without success. Then I reset the BIOS using the CMOS battery, which allowed it to boot into Windows, but random restarts started afterward. No warnings appeared—just the screen going black and rebooting. Occasionally I see BSODs with a CRITICAL_PROCESS_DIED message, especially when running demanding applications. At first I thought it was a graphics driver problem, but updating drivers didn’t help. After a BIOS update, it still restarts unexpectedly. I tested my RAM on another machine and found no issues there. I also reinstalled a fresh Windows installation, but the problem persists. The motherboard has LED indicators that light up during booting and testing—CPU, RAM, VGA, and BOOT. Sometimes it gets stuck on the CPU or RAM and switches between them. I checked the event manager and found no bugCheckCode, which usually points to a hardware issue. I’m hoping someone can help me figure this out. My best guess is the motherboard might be faulty, though I’m not sure. Thanks!
J
Jean_mi_du_13
05-04-2019, 10:56 AM #1

Hi there. I assembled my computer a few years back and it was functioning well until roughly a week ago. Here are the details: Ryzen 5 2600 T-Force, 2x8GB RAM, 2600 Auorus B450 Pro WiFi, EVGA 850 GQ, RTX 2060 WD Blue, 500GB NVMe 1TB drive. I often have to turn it on early in the morning because it wakes up from sleep mode for updates or similar tasks. About a week ago I did the same but ended up with a black screen. I tried restarting, but it wouldn’t boot. I disassembled and reassembled the whole thing without success. Then I reset the BIOS using the CMOS battery, which allowed it to boot into Windows, but random restarts started afterward. No warnings appeared—just the screen going black and rebooting. Occasionally I see BSODs with a CRITICAL_PROCESS_DIED message, especially when running demanding applications. At first I thought it was a graphics driver problem, but updating drivers didn’t help. After a BIOS update, it still restarts unexpectedly. I tested my RAM on another machine and found no issues there. I also reinstalled a fresh Windows installation, but the problem persists. The motherboard has LED indicators that light up during booting and testing—CPU, RAM, VGA, and BOOT. Sometimes it gets stuck on the CPU or RAM and switches between them. I checked the event manager and found no bugCheckCode, which usually points to a hardware issue. I’m hoping someone can help me figure this out. My best guess is the motherboard might be faulty, though I’m not sure. Thanks!

P
Piefke2512
Junior Member
25
05-18-2019, 08:34 PM
#2
Test the performance on a single RAM stick to check stability
P
Piefke2512
05-18-2019, 08:34 PM #2

Test the performance on a single RAM stick to check stability

R
Raidex20
Posting Freak
751
05-19-2019, 04:39 AM
#3
board removes the mobo, takes off all components including heatsinks and CMOS battery. Cleans the chipset and power button, rinses thoroughly in water making sure everything is submerged. Optionally submerges in a bucket or uses a dishwasher without detergent. Let it dry for 1-2 days; if unsuccessful, replace the mobo. Many used B3/450 boards around $50 are faulty, though you should run stability tests using XMP on Prime95 and largeFFTs. This is the second most common failure point, so reducing it helps keep CPU, GPU, and PSU issues rare. CPUs usually don’t fail unexpectedly, GPUs often have driver problems or graphics glitches, and PSUs can cause random errors—though they’re usually the last thing to worry about. SSDs are another potential culprit; after stability checks, try a different drive (HDD or SSD) with a fresh Windows install. Storage degradation can happen, so verify the SSD isn’t the problem before proceeding. If cleaning doesn’t resolve the issue, consider replacing the board and look for a similar B3/450 model for about $50.
R
Raidex20
05-19-2019, 04:39 AM #3

board removes the mobo, takes off all components including heatsinks and CMOS battery. Cleans the chipset and power button, rinses thoroughly in water making sure everything is submerged. Optionally submerges in a bucket or uses a dishwasher without detergent. Let it dry for 1-2 days; if unsuccessful, replace the mobo. Many used B3/450 boards around $50 are faulty, though you should run stability tests using XMP on Prime95 and largeFFTs. This is the second most common failure point, so reducing it helps keep CPU, GPU, and PSU issues rare. CPUs usually don’t fail unexpectedly, GPUs often have driver problems or graphics glitches, and PSUs can cause random errors—though they’re usually the last thing to worry about. SSDs are another potential culprit; after stability checks, try a different drive (HDD or SSD) with a fresh Windows install. Storage degradation can happen, so verify the SSD isn’t the problem before proceeding. If cleaning doesn’t resolve the issue, consider replacing the board and look for a similar B3/450 model for about $50.

E
extrathebeast
Junior Member
7
05-19-2019, 12:29 PM
#4
I've attempted that but didn't succeed.
E
extrathebeast
05-19-2019, 12:29 PM #4

I've attempted that but didn't succeed.

T
Takare
Junior Member
45
05-19-2019, 02:28 PM
#5
Water is chosen because it has unique properties that support life and processes. It helps dissolve nutrients, transports substances, and maintains temperature stability.
T
Takare
05-19-2019, 02:28 PM #5

Water is chosen because it has unique properties that support life and processes. It helps dissolve nutrients, transports substances, and maintains temperature stability.

V
Valkxz
Member
212
05-22-2019, 04:26 PM
#6
deep cleans the board often, but sometimes it's just a dirty surface. Better than swapping it right away without fixing anything, but if that fails, just replace it outright. They're cheap, but troubleshooting can be a hassle if they act unreasonably.
V
Valkxz
05-22-2019, 04:26 PM #6

deep cleans the board often, but sometimes it's just a dirty surface. Better than swapping it right away without fixing anything, but if that fails, just replace it outright. They're cheap, but troubleshooting can be a hassle if they act unreasonably.

K
Koelner2
Junior Member
19
05-24-2019, 03:29 AM
#7
If you encounter issues post-updates, start by entering troubleshooting mode and removing the newest updates. They can sometimes cause system problems.
K
Koelner2
05-24-2019, 03:29 AM #7

If you encounter issues post-updates, start by entering troubleshooting mode and removing the newest updates. They can sometimes cause system problems.