F5F Stay Refreshed Hardware Desktop You're experiencing issues with your PC and programs. Let's troubleshoot this together.

You're experiencing issues with your PC and programs. Let's troubleshoot this together.

You're experiencing issues with your PC and programs. Let's troubleshoot this together.

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78
05-18-2022, 10:30 PM
#1
I've experienced problems with my software, games, and PC frequently crashing into a blue screen. I attempted a full OS reinstall on my NVMe SSD, but issues persisted. As a Best Buy Total Tech member, they ran diagnostics for a week and concluded the SSD was faulty. They even sent it to Samsung under warranty for repair, which resolved the problem. Once fixed, everything worked until the same issue returned. I have a photo of the blue screen here. Any advice would be helpful.

Device specs:
- Case: Thermaltake Core P3 TG
- Motherboard: ASUS Z790-Plus TUF Gaming WiFi
- Processor: i9-13900k
- CPU cooler: MSI MAG Core Liquid P360 AIO
- RAM: G.Skill Ripjaws S5 32GB (2 x 16GB) DDR5-6000
- NVMe SSD: SAMSUNG 980 SSD 1TB
- SSD: PNY 240 GB
- HDD: Seagate BarraCuda ST2000DM008 2TB
- Video Card: ASRock Radeon RX 6700 XT Phantom Gaming
- Riser: Thermaltake TT Premium PCI-E 4.0
- Power Supply: EVGA 850 BQ
- Peripherals: Logitech G502 mouse, Logitech G512 keyboard, Beyerdynamic DT 770 PRO headphones, PreSonus Studio 24 interface, Elgato Facecam webcam, HyperX QuadCast mic, InnoGear microphone arm, Acer XV272U monitors (27", 144Hz, 1440p), HP LV2311 24" monitor, ASUS VG248QE 24", Elgato Stream Deck (15 buttons), desk setup, iKKEGOL USB foot switch
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Power_house101
05-18-2022, 10:30 PM #1

I've experienced problems with my software, games, and PC frequently crashing into a blue screen. I attempted a full OS reinstall on my NVMe SSD, but issues persisted. As a Best Buy Total Tech member, they ran diagnostics for a week and concluded the SSD was faulty. They even sent it to Samsung under warranty for repair, which resolved the problem. Once fixed, everything worked until the same issue returned. I have a photo of the blue screen here. Any advice would be helpful.

Device specs:
- Case: Thermaltake Core P3 TG
- Motherboard: ASUS Z790-Plus TUF Gaming WiFi
- Processor: i9-13900k
- CPU cooler: MSI MAG Core Liquid P360 AIO
- RAM: G.Skill Ripjaws S5 32GB (2 x 16GB) DDR5-6000
- NVMe SSD: SAMSUNG 980 SSD 1TB
- SSD: PNY 240 GB
- HDD: Seagate BarraCuda ST2000DM008 2TB
- Video Card: ASRock Radeon RX 6700 XT Phantom Gaming
- Riser: Thermaltake TT Premium PCI-E 4.0
- Power Supply: EVGA 850 BQ
- Peripherals: Logitech G502 mouse, Logitech G512 keyboard, Beyerdynamic DT 770 PRO headphones, PreSonus Studio 24 interface, Elgato Facecam webcam, HyperX QuadCast mic, InnoGear microphone arm, Acer XV272U monitors (27", 144Hz, 1440p), HP LV2311 24" monitor, ASUS VG248QE 24", Elgato Stream Deck (15 buttons), desk setup, iKKEGOL USB foot switch

S
Sonic63899
Member
65
05-24-2022, 05:21 PM
#2
Without the riser and extra components.
S
Sonic63899
05-24-2022, 05:21 PM #2

Without the riser and extra components.

W
WreckCD
Member
190
05-25-2022, 12:11 AM
#3
Due to the setup I have, I can't connect the graphics card straight to the motherboard.
W
WreckCD
05-25-2022, 12:11 AM #3

Due to the setup I have, I can't connect the graphics card straight to the motherboard.

K
Koalacat101
Member
139
05-25-2022, 12:37 AM
#4
Does the 13900K feature integrated graphics? The blue screen you mentioned seems GPU-related, similar to issues I've seen with GPU problems. I've used a Wish GTX card for it, and I was also overclocking. Edit: I meant overclocking and graphics.
K
Koalacat101
05-25-2022, 12:37 AM #4

Does the 13900K feature integrated graphics? The blue screen you mentioned seems GPU-related, similar to issues I've seen with GPU problems. I've used a Wish GTX card for it, and I was also overclocking. Edit: I meant overclocking and graphics.

C
CaptainFrix
Member
213
05-25-2022, 04:22 AM
#5
It looks like visuals during crashes appear, but actual programs simply stop running. Even minor issues like Chrome tabs crashing require a full page refresh.
C
CaptainFrix
05-25-2022, 04:22 AM #5

It looks like visuals during crashes appear, but actual programs simply stop running. Even minor issues like Chrome tabs crashing require a full page refresh.

S
shadowbacca
Member
226
05-25-2022, 12:32 PM
#6
Perform testing without using the GPU and disconnecting the monitor from the motherboard.
S
shadowbacca
05-25-2022, 12:32 PM #6

Perform testing without using the GPU and disconnecting the monitor from the motherboard.

Y
YOLOGAMER109
Member
229
05-27-2022, 10:43 AM
#7
I could attempt this; I've considered the graphics card.
Y
YOLOGAMER109
05-27-2022, 10:43 AM #7

I could attempt this; I've considered the graphics card.

B
Boojazz
Member
145
05-28-2022, 06:33 AM
#8
I turned off the graphics card and will test it again shortly.
B
Boojazz
05-28-2022, 06:33 AM #8

I turned off the graphics card and will test it again shortly.

T
Th3G4merX
Senior Member
700
06-15-2022, 01:25 AM
#9
If it functions, attempt a new driver setup and re-seat the GPU. It could be a poor connection if it's been there for a while; using DDU might resolve the issue, which could be just a corrupted driver.
T
Th3G4merX
06-15-2022, 01:25 AM #9

If it functions, attempt a new driver setup and re-seat the GPU. It could be a poor connection if it's been there for a while; using DDU might resolve the issue, which could be just a corrupted driver.

R
RobsonMeH
Member
68
06-15-2022, 09:46 AM
#10
I just installed a fresh operating system along with all the necessary drivers.
R
RobsonMeH
06-15-2022, 09:46 AM #10

I just installed a fresh operating system along with all the necessary drivers.

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