F5F Stay Refreshed Hardware Desktop Your screens are shutting down unexpectedly.

Your screens are shutting down unexpectedly.

Your screens are shutting down unexpectedly.

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Apollo_47
Member
66
04-15-2021, 06:04 PM
#1
Hey there. Over the past while, my monitors have been shutting down and can't restart. The PC keeps running but the screens don't... it used to happen occasionally, now it's almost daily. What might be causing this? I've already removed and reinstalled the graphics drivers, but it hasn't fixed anything. My system details: CPU - AMD Ryzen 5 5600X, GPU - ZOTAC GeForce RTX 3070Ti, Motherboard - MSI B550-A, RAM - VENGEANCE® RGB PRO 16 GB DDR4 3200MHz (x2), Black water cooler, SSD - Cooler Master ML240L V2 RGB 240mm, KIOXIA-EXCERIA G2, 1TB T-FORCE TM8FPL1000G.
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Apollo_47
04-15-2021, 06:04 PM #1

Hey there. Over the past while, my monitors have been shutting down and can't restart. The PC keeps running but the screens don't... it used to happen occasionally, now it's almost daily. What might be causing this? I've already removed and reinstalled the graphics drivers, but it hasn't fixed anything. My system details: CPU - AMD Ryzen 5 5600X, GPU - ZOTAC GeForce RTX 3070Ti, Motherboard - MSI B550-A, RAM - VENGEANCE® RGB PRO 16 GB DDR4 3200MHz (x2), Black water cooler, SSD - Cooler Master ML240L V2 RGB 240mm, KIOXIA-EXCERIA G2, 1TB T-FORCE TM8FPL1000G.

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_CharliePlayz_
Member
103
04-16-2021, 02:08 AM
#2
What kind of displays are available? Are there any adapters needed, and should we try switching the cables?
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_CharliePlayz_
04-16-2021, 02:08 AM #2

What kind of displays are available? Are there any adapters needed, and should we try switching the cables?

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Neko1106
Member
184
04-17-2021, 04:11 PM
#3
I removed the monitor drivers and reinstalled them, and everything appears to be working now... Previously, I only needed to disconnect one monitor for both devices to shut down and stay off. Now it seems normal again. If this happens again, I’ll let you know, thanks! No adapters required for my monitors: AOC G Line 2nd Gen 27" Curved 240hz LG 27MK400H-B 75hz.
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Neko1106
04-17-2021, 04:11 PM #3

I removed the monitor drivers and reinstalled them, and everything appears to be working now... Previously, I only needed to disconnect one monitor for both devices to shut down and stay off. Now it seems normal again. If this happens again, I’ll let you know, thanks! No adapters required for my monitors: AOC G Line 2nd Gen 27" Curved 240hz LG 27MK400H-B 75hz.

M
minigun232
Member
50
04-17-2021, 05:15 PM
#4
You're talking about the drivers for RGB lighting software, possibly trying to fix an issue with Windows updating it.
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minigun232
04-17-2021, 05:15 PM #4

You're talking about the drivers for RGB lighting software, possibly trying to fix an issue with Windows updating it.

X
xEpicSniiperz
Member
65
04-26-2021, 09:28 AM
#5
I received the file from my monitor brand's site and updated the driver in Windows Device Manager.
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xEpicSniiperz
04-26-2021, 09:28 AM #5

I received the file from my monitor brand's site and updated the driver in Windows Device Manager.

C
chloe_gamer
Member
104
05-04-2021, 12:15 AM
#6
Oh ok. I forgot some monitors have that sort of thing.
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chloe_gamer
05-04-2021, 12:15 AM #6

Oh ok. I forgot some monitors have that sort of thing.

J
JesseSSinger
Member
169
05-04-2021, 01:59 AM
#7
It occurred once more after some time has gone by, yet the issue remains unresolved.
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JesseSSinger
05-04-2021, 01:59 AM #7

It occurred once more after some time has gone by, yet the issue remains unresolved.

C
coyote888
Posting Freak
838
05-05-2021, 02:07 PM
#8
Are they HDR displays? It raises a thought if the HDR could be malfunctioning because of a GPU problem. I haven’t experienced my setup turning black like that before. Try removing the newest GPU driver and reinstalling it directly from Nvidia’s site, rather than using GeForce. That seems like a possible solution.
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coyote888
05-05-2021, 02:07 PM #8

Are they HDR displays? It raises a thought if the HDR could be malfunctioning because of a GPU problem. I haven’t experienced my setup turning black like that before. Try removing the newest GPU driver and reinstalling it directly from Nvidia’s site, rather than using GeForce. That seems like a possible solution.

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BrunoZed
Member
121
05-20-2021, 10:07 AM
#9
I align with @One Angry Soldier and would reinstall the graphics drivers. Use DDU to disable the Nvidia drivers, then install the updated ones while disconnecting the computer from any internet access to stop Windows from auto-installing.
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BrunoZed
05-20-2021, 10:07 AM #9

I align with @One Angry Soldier and would reinstall the graphics drivers. Use DDU to disable the Nvidia drivers, then install the updated ones while disconnecting the computer from any internet access to stop Windows from auto-installing.

E
ExodusMC
Member
146
05-22-2021, 12:17 AM
#10
I experienced a problem with the Display port shutting down, and I couldn't turn my screen back on. Restarting the PC was frustrating. After some time, I don't recall what I did to resolve it. I considered bringing it up because it seemed similar to other issues I've faced.
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ExodusMC
05-22-2021, 12:17 AM #10

I experienced a problem with the Display port shutting down, and I couldn't turn my screen back on. Restarting the PC was frustrating. After some time, I don't recall what I did to resolve it. I considered bringing it up because it seemed similar to other issues I've faced.

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