Your Ram Stick isn’t responding.
Your Ram Stick isn’t responding.
Hello, I hope you can assist me. Yesterday one of my RAM sticks seemed to stop working, though the RGB light still appears. In BIOS only one stick shows up, and I’m unsure if it’s the RAM or the motherboard since the light still functions. I moved them around to different slots and performed a full driver update on my PC. It’s been a long time since I used it, so anything could be happening.
PC Specifications:
Motherboard: MSI MPG B550 GAMING PLUS
Processor: AMD Ryzen 5 5600X
6-core RAM: 32GB
2x Corsair Vengeance RGB Pro 16GB stick
GPU: MSI NVIDIA RTX 2070
SSD: SAMSUNG 500GB EVO
HDD: Seagate Baracuda 2TB
Power Supply: 750 Watt EVGA
Have you explored washing the RAM contacts with a cotton soaked in alcohol or a microfiber cloth? Additionally, does the testing tool apply to every slot?
I keep cleaning my PC regularly when it starts getting dusty, but I’m confused because I keep seeing an error when booting. It says “memory modules were found on non-optimized” and points to the RAM slot where the sticks are installed. I’ve removed both and tried booting with one stick, and it works fine without any issues. Then I put them back in and get errors again. I’m not sure what the error means or how to fix it.
Non-optimized refers to improper placement in the standard slot layout, which shouldn't influence detection. For both sticks, did you assign the slot to slots 1 and 3 or 2 and 4? As per your manual, it's recommended to place it in slots 2 and 4 for testing purposes. Have you considered using only the not-detected RAM stick to slot 2?
before the issue started I placed them in the A2 and B2 slots without any problems for several years. I believe I solved the problem by removing the RAM stick that wasn’t being recognized, but I noticed it was getting power through the RGB lights and inserted it automatically into the A2 slot. My PC would boot normally with the detected stick, but wouldn’t start at all when using the B2 slot. When both sticks were in slots other than A2, only one would be detected consistently each time, regardless of power. I think either the RAM stick is faulty or there’s a problem with the motherboard slot, possibly due to wear after four or five years. Overall, it worked well until now. Good luck!