F5F Stay Refreshed Hardware Desktop Your PC keeps restarting unexpectedly and you're unsure of the cause. The Aorus motherboard shows an error code C1.

Your PC keeps restarting unexpectedly and you're unsure of the cause. The Aorus motherboard shows an error code C1.

Your PC keeps restarting unexpectedly and you're unsure of the cause. The Aorus motherboard shows an error code C1.

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bigdogebro123
Junior Member
8
05-04-2020, 11:33 AM
#1
A few days back I attempted to restart my computer as usual but it kept cycling and displayed error messages. I tried reinstalling the RAM and GPU, but those fixes failed. Since I don’t have any spare components, any suggestions would be greatly appreciated. Error code: C1 This isn’t a fresh build—it’s been upgraded over the years, with the latest part installed in December last year. The motherboard and CPU are from 2019. Specifications: Motherboard: Aorus Z390 master pro GPU: Zotac 3070 Twin Edge OC CPU: Intel core i7-9700k RAM: Kingston FURY Beast RGB DDR4 3200MHz 32GB - 16GBx2 Power Supply: Corsair RM750x SSDs: 2 m.2 ssds and 2 satas. I only recall the Samsung 2TB 980 Pro drive. The hard drive is a 4TB Seagate Barracuda 3.5" drive. CPU cooler: Corsair Hydro H100i Case: Corsair 465X
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bigdogebro123
05-04-2020, 11:33 AM #1

A few days back I attempted to restart my computer as usual but it kept cycling and displayed error messages. I tried reinstalling the RAM and GPU, but those fixes failed. Since I don’t have any spare components, any suggestions would be greatly appreciated. Error code: C1 This isn’t a fresh build—it’s been upgraded over the years, with the latest part installed in December last year. The motherboard and CPU are from 2019. Specifications: Motherboard: Aorus Z390 master pro GPU: Zotac 3070 Twin Edge OC CPU: Intel core i7-9700k RAM: Kingston FURY Beast RGB DDR4 3200MHz 32GB - 16GBx2 Power Supply: Corsair RM750x SSDs: 2 m.2 ssds and 2 satas. I only recall the Samsung 2TB 980 Pro drive. The hard drive is a 4TB Seagate Barracuda 3.5" drive. CPU cooler: Corsair Hydro H100i Case: Corsair 465X

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GamingPro_Jess
Junior Member
37
05-04-2020, 06:39 PM
#2
Sure, I can check the bios. Just make sure XMP is turned off to see what happens.
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GamingPro_Jess
05-04-2020, 06:39 PM #2

Sure, I can check the bios. Just make sure XMP is turned off to see what happens.

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alex_oo3
Member
249
05-10-2020, 02:10 AM
#3
Have you managed to access the Bios? If not, have you attempted to check the CMOS battery and give it some time before retrying? Have you tried connecting the GPU and seeing if it boots with the built-in graphics? Are there any other RAM modules available for testing, perhaps from another machine or setup? Just throwing out ideas since I’ve noticed many “C1 error” reports online but no straightforward solution. Have you experienced any recent storms? Last year a power surge caused my SSD to fail after just a brief brown-out, forcing my PC to restart and try to access the corrupted Windows drive.
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alex_oo3
05-10-2020, 02:10 AM #3

Have you managed to access the Bios? If not, have you attempted to check the CMOS battery and give it some time before retrying? Have you tried connecting the GPU and seeing if it boots with the built-in graphics? Are there any other RAM modules available for testing, perhaps from another machine or setup? Just throwing out ideas since I’ve noticed many “C1 error” reports online but no straightforward solution. Have you experienced any recent storms? Last year a power surge caused my SSD to fail after just a brief brown-out, forcing my PC to restart and try to access the corrupted Windows drive.

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Meowables
Senior Member
608
05-11-2020, 11:23 AM
#4
I'm having trouble accessing the bios. It seems it pauses briefly, then restarts, repeating this about 15 seconds. I'm planning to try removing the CMOS battery. I've already tried disconnecting the GPU and using onboard graphics, but that didn't help. I also have some old RAM available for testing. Recently there have been storms, but I always unplugged my PC before they started, so it's unclear if that was the reason.
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Meowables
05-11-2020, 11:23 AM #4

I'm having trouble accessing the bios. It seems it pauses briefly, then restarts, repeating this about 15 seconds. I'm planning to try removing the CMOS battery. I've already tried disconnecting the GPU and using onboard graphics, but that didn't help. I also have some old RAM available for testing. Recently there have been storms, but I always unplugged my PC before they started, so it's unclear if that was the reason.

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chapi89
Member
193
05-12-2020, 03:47 PM
#5
I’m not sure if it was cooked, but I’m going to toss it as a “maybe.” I really wish a CMOS reset would let you jump into the BIOS to check things out. I don’t know much about this board, but I’ve heard they might have a “backup bios” option or a switch to toggle between them. Just some guesses here!
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chapi89
05-12-2020, 03:47 PM #5

I’m not sure if it was cooked, but I’m going to toss it as a “maybe.” I really wish a CMOS reset would let you jump into the BIOS to check things out. I don’t know much about this board, but I’ve heard they might have a “backup bios” option or a switch to toggle between them. Just some guesses here!

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Lowdes
Member
214
05-15-2020, 06:37 AM
#6
I've already tried resetting the CMOS, and the old RAM didn't help either. I found new information on my board about a light indicator for checking which component isn't working. On my machine, the CPU and RAM lights seem to switch between each other. I'll look into that backup BIOS feature.
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Lowdes
05-15-2020, 06:37 AM #6

I've already tried resetting the CMOS, and the old RAM didn't help either. I found new information on my board about a light indicator for checking which component isn't working. On my machine, the CPU and RAM lights seem to switch between each other. I'll look into that backup BIOS feature.

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athalord
Junior Member
47
05-29-2020, 12:16 PM
#7
Ok found out i do have a button like that but it isn't helping at all, just does the same thing.
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athalord
05-29-2020, 12:16 PM #7

Ok found out i do have a button like that but it isn't helping at all, just does the same thing.

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urinnerchild87
Junior Member
49
05-29-2020, 07:32 PM
#8
This situation is frustrating. I found a YouTube video from someone facing the same problem and discovered the issue was a too-tight CPU cooler. There were also many posts mentioning BIOS corruption after updating Windows or installing gigabytes, which damaged the system until they restored it by downloading an older BIOS version and re-flashing. Make sure the drive is freshly formatted with FAT32 USB, use the BIOS “ez-flash” option on the back, and connect via the designated USB port. I experienced similar trouble when using a 16GB USB drive and formatting it to default in Windows; I prefer an 8GB USB but still had issues. I’m hoping these tips might help a little.
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urinnerchild87
05-29-2020, 07:32 PM #8

This situation is frustrating. I found a YouTube video from someone facing the same problem and discovered the issue was a too-tight CPU cooler. There were also many posts mentioning BIOS corruption after updating Windows or installing gigabytes, which damaged the system until they restored it by downloading an older BIOS version and re-flashing. Make sure the drive is freshly formatted with FAT32 USB, use the BIOS “ez-flash” option on the back, and connect via the designated USB port. I experienced similar trouble when using a 16GB USB drive and formatting it to default in Windows; I prefer an 8GB USB but still had issues. I’m hoping these tips might help a little.

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DerBabb
Junior Member
5
05-29-2020, 09:06 PM
#9
Hmm... this is what the the manual says about the error "Reserved" ????? If you haven't tried reseating cpu and reinstalling cooler.. maybe do... because other than that? ummm...... *(might be rma time if applicable?)
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DerBabb
05-29-2020, 09:06 PM #9

Hmm... this is what the the manual says about the error "Reserved" ????? If you haven't tried reseating cpu and reinstalling cooler.. maybe do... because other than that? ummm...... *(might be rma time if applicable?)

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TahPie
Junior Member
15
05-30-2020, 06:59 PM
#10
consider removing all components, including the GPU. Since you have an iGPU, try booting with just the cooler and connected keyboard/mouse. if it doesn’t work, take it out of the case and attempt again.
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TahPie
05-30-2020, 06:59 PM #10

consider removing all components, including the GPU. Since you have an iGPU, try booting with just the cooler and connected keyboard/mouse. if it doesn’t work, take it out of the case and attempt again.

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