Your PC is reporting an unknown device, so it's also saying that your hard drive won't show up in Windows 11.
Your PC is reporting an unknown device, so it's also saying that your hard drive won't show up in Windows 11.
I am new here so please let me know if this is in the right place and format! My PC has these specs: OS is Windows 11, MB is Gigabyte A320M-h, CPU is Ryzen 7 5800X3D, Graphics card is Radeon RX 6800, RAM is two sticks of Kingston 16GB at 3200MHz DDR4, and power comes from a 700W mid-range supply. My storage includes one big hard drive (HDD) that has Windows already on it, and one new SSD called Kingston FURY Renegade PCIe 4.0 NVMe M.2 2T which does not show up in Windows.
I have been upgrading my PC slowly but now I hit some problems when trying to use this NVMe card. For right now, I am using the A320M-h motherboard because the new MB had issues booting my old HDD. In the BIOS, the drive shows up as an NVMe device and runs a self-test which passes. But in the chipset section where SATA devices are listed, no SSD is shown. I assume that might be because it is not a SATA M.2 SSD but an NVMe? It should also be noted that I have the latest BIOS version for this board. In Windows, the Disk Manager does not show the drive, and neither does Code: diskpart. In Device Manager, there is an unknown device which I think might be the SSD. It has a code ID of {54CB850D-A731-8590-0628-1992592BD448}\RCBOTTOM\5&104327EB&0&131071 and is listed as having no drivers installed.
I am really struggling to figure out if this problem is with drivers or with the BIOS configuration. I have already removed and reset the SSD into the M.2 slot, enabled NVMe Raid Mode, but I can't seem to find out if I should use the M.2 slot and the PCIE x16 slot at the same time because they might conflict. Beyond that, I am not sure what else could be going on. It is worth mentioning that I am not planning to use this as a boot drive; I just want to access its storage to create a partition and eventually install the OS there later. So here are my actual questions: Why can't I see my installed Kingston FURY Renegade PCIe 4.0 NVMe M.2 2T SSD in the Disk Manager so that I can initialize, partition it, and ultimately use the drive?
This motherboard? https://download.gigabyte.com/FileList/M...e_1201.pdf What to do: First, review the entire User Manual to gain a sense of the motherboard's setup and potential configurations. Verify that all installed components are indeed supported by the motherboard. Second, work through the User Manual step by step to double check all that you have done. Third, visit Gigabyte's website. Look for updates regarding your Gigabyte A320M-h. Check the FAQs and Forums as well. There may be some simple error of omission or commission. Focus on getting just the intended boot drive (C installed and obtaining a successful boot. Then add the storage drive thereafter.
Hi Ralston18 thanks for your reply, yes that is indeed the correct board. I have checked the manual many times. I gave it another close look too. The SSD I have works fine with this board because I am using a Ryzen processor and not an A-Series or Athlon processor as written in the manual: Another thing I saw was this: If I do not use the SSD to start my computer, but only want to put extra storage on it, do I need to set it up for RAID mode? It should still show up even if it is not configured that way. In addition, maybe I confused you when talking about boot problems. That issue was on a different motherboard and probably shouldn't have been mentioned at all just to avoid mixing things up 🙄! Either way my C: drive starts fine in Windows, but I cannot see the SSD card when it boots into Windows in the disk management service. Thanks