F5F Stay Refreshed Hardware Desktop Your new PC unexpectedly shuts down and restarts again.

Your new PC unexpectedly shuts down and restarts again.

Your new PC unexpectedly shuts down and restarts again.

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Papyrule
Senior Member
560
02-05-2022, 12:36 AM
#1
I recently got a new computer and it began freezing after about a month and two days. It would restart every now and then, sometimes in just ten seconds or up to fifteen minutes. At first I assumed the issue was related to my RAM, but after testing all slots and booting with a single stick, the same problem persisted. I'm using the 1.30 BIOS version and need advice. CPU: Ryzen 9 7900X Motherboard: ASROCK B650M PRO RS Wi-Fi RAM: Corsair Vengeance, 32GB DDR5 (2x16GB), 6400MHz, CL 36 PSU: SEASONIC G12 GC 750W GPU: RTX 2060 Super from Gigabyte SSD: Kingston NV2 1TB, PCIe 4.0 NVMe, M.2.
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Papyrule
02-05-2022, 12:36 AM #1

I recently got a new computer and it began freezing after about a month and two days. It would restart every now and then, sometimes in just ten seconds or up to fifteen minutes. At first I assumed the issue was related to my RAM, but after testing all slots and booting with a single stick, the same problem persisted. I'm using the 1.30 BIOS version and need advice. CPU: Ryzen 9 7900X Motherboard: ASROCK B650M PRO RS Wi-Fi RAM: Corsair Vengeance, 32GB DDR5 (2x16GB), 6400MHz, CL 36 PSU: SEASONIC G12 GC 750W GPU: RTX 2060 Super from Gigabyte SSD: Kingston NV2 1TB, PCIe 4.0 NVMe, M.2.

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LolaLouie
Senior Member
742
02-06-2022, 02:36 AM
#2
Is there any energy use during the restart? If not, consider reinstalling Windows using fresh installation media or the appropriate installer for your operating system.
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LolaLouie
02-06-2022, 02:36 AM #2

Is there any energy use during the restart? If not, consider reinstalling Windows using fresh installation media or the appropriate installer for your operating system.

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captainevan100
Member
233
02-13-2022, 12:25 AM
#3
Have you managed to check the thermals? Do you feel you gain more time with each attempt at night?
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captainevan100
02-13-2022, 12:25 AM #3

Have you managed to check the thermals? Do you feel you gain more time with each attempt at night?

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_Kuzo
Junior Member
13
02-13-2022, 09:24 AM
#4
I haven’t started checking windows yet to see if power use was an issue, but it keeps restarting even in the BIOS. I’ll attempt to install a fresh Windows once I’m back home.
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_Kuzo
02-13-2022, 09:24 AM #4

I haven’t started checking windows yet to see if power use was an issue, but it keeps restarting even in the BIOS. I’ll attempt to install a fresh Windows once I’m back home.

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Agrius545
Member
67
02-17-2022, 06:41 AM
#5
If it's rebooting on the BIOS screen, it's unlikely Windows is the problem.
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Agrius545
02-17-2022, 06:41 AM #5

If it's rebooting on the BIOS screen, it's unlikely Windows is the problem.

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AdamKoudy
Senior Member
740
02-19-2022, 02:18 AM
#6
I ran some stress tests before the full freeze and restart started. The RAM would sometimes crash when XMP was active, though everything else stayed stable. I didn’t see any major impact on my first attempt after switching RAM, but it would become more noticeable if I changed the RAM type.
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AdamKoudy
02-19-2022, 02:18 AM #6

I ran some stress tests before the full freeze and restart started. The RAM would sometimes crash when XMP was active, though everything else stayed stable. I didn’t see any major impact on my first attempt after switching RAM, but it would become more noticeable if I changed the RAM type.