Your new computer is showing red and green lines on the screen.
Your new computer is showing red and green lines on the screen.
CalphClient
09-26-2025, 01:46 PM #1I received a Cyberpower PC as a gift recently, and since it didn’t have a monitor, I connected an HDMI cable to my TV temporarily. I wasn’t expecting the error and am hoping it’s related to plugging it into a TV instead of other devices. The RGB fans aren’t lighting up either, which makes me think there might be an issue with the power cables or the motherboard. What should I do?
__TicciToby__
09-28-2025, 08:08 AM #2Usual cyberpower shipping issues occurred. It's sending back for refund or repair.
Pickmaster12
09-28-2025, 08:30 AM #3i agree with him, you cant do anything about it. its a shame that it was a gift tho, now you need to send it back
Consider testing a different TV or monitor first before reaching out to the supplier. I experienced this issue on a new build using a less-known brand TV, possibly due to an HDMI connection problem. It initially seemed like a GPU issue, but the PC functions normally with other TVs and monitors.
Hecchicero
09-29-2025, 05:53 PM #6We've experienced similar issues with shipping damage on other devices. Please consider sending it back or requesting a refund. Cyberpower is well-known for this problem.