Your M.2 drive got harmed, model Gigabyte B760 M.2, 3.2GB, DDR5, DS3H speed

F5F Stay Refreshed Hardware Desktop Your M.2 drive got harmed, model Gigabyte B760 M.2, 3.2GB, DDR5, DS3H speed

kitcatgirl123
Junior Member

02-20-2023, 10:35 AM

I received the motherboard four months ago and inspected all components, everything seemed okay. While assembling the PC, the M.2 screw was extremely tight. Later, a service center technician opened it and discovered that the M.2 slot was damaged as well. I've already sent it for repair, but they mentioned it won't be replaced. Anyone have advice on what to do next or how to find a replacement? Thanks ahead of time.

kitcatgirl123

02-20-2023, 10:35 AM #1

mcDavoz
Senior Member

544

02-26-2023, 01:12 AM

You could be fortunate since those three broken pins aren't critical. Just proceed with the port—it should function properly. Are there any issues with the top row of pins inside the connector? It seems like it might be damaged.

mcDavoz

02-26-2023, 01:12 AM #2

Falmo
Junior Member

03-01-2023, 03:42 AM

This was unintentional damage. It cannot be returned or fixed under warranty. Given the low cost of the board, it's better to either switch to another M.2 slot or replace it completely.

Falmo

03-01-2023, 03:42 AM #3

This was unintentional damage. It cannot be returned or fixed under warranty. Given the low cost of the board, it's better to either switch to another M.2 slot or replace it completely.