Your laptop's screen is getting dark, and the battery is turning on and off in short bursts like crazy.
Your laptop's screen is getting dark, and the battery is turning on and off in short bursts like crazy.
I own a brand new Asus ROG laptop. The screen gets darker and the battery icon on my taskbar says charging, but then it turns off. Even after I changed batteries, this happens again. My power supply shows 19.3 volts, which seems normal. Someone suggested rolling back my display drivers. There are Intel and NVIDIA options here, though I think NVIDIA is more important, so I did that too and nothing fixed it. The screen dimming keeps happening even if I plug in two other monitors. Removing the external screens didn't stop it either. Sometimes starting an app or a website makes the dimming happen for a few seconds. Right now, no dimming has occurred since I wrote this message; I've been charging my laptop without any dimming issues. But once I plugged it back in, the dimming started happening again earlier. I'm really confused and would appreciate some advice on how to solve this mystery. Thanks!
So, this thing stopped working until today. I was using an old battery and it just stayed fine. Today, I left it running on just that single battery. It said I had one hour and ten minutes left. The screen worked perfectly for a while, but then the battery ran out. The screen got dark and Bluetooth kept cutting off. Then I plugged in AC power, but the dimming went on again and charging stopped intermittently. I already bought a new power supply when things started going wrong, but I cancelled it after they fixed themselves. I do have a brand new battery, but it didn't stop the darkening. Again, I used a voltage meter to check my power supply, and its power stayed steady. Also, I tried running the battery test command in Windows (powercfg /batteryreport), but it just came back with an "unexpected error" saying it couldn't find a file. I looked at some help from this site about fixing battery health report errors, but none of those fixes worked either. Any thoughts on where the problem lies? Thanks.