F5F Stay Refreshed Hardware Desktop Your laptop's integrated RAM doesn't match what you expect physically.

Your laptop's integrated RAM doesn't match what you expect physically.

Your laptop's integrated RAM doesn't match what you expect physically.

K
Kev67824
Member
209
05-15-2016, 04:43 PM
#1
Hello. Your ASUS A442U originally came with 4 GB of integrated RAM, but after installing the 8 GB DDR4 2400 MHz module, it appears to revert to 4 GB. You mentioned seeing online that the system typically supports up to 12 GB, but your BIOS doesn’t show any memory adjustment options. Have you checked if the RAM is properly seated or if there are any firmware updates available?
K
Kev67824
05-15-2016, 04:43 PM #1

Hello. Your ASUS A442U originally came with 4 GB of integrated RAM, but after installing the 8 GB DDR4 2400 MHz module, it appears to revert to 4 GB. You mentioned seeing online that the system typically supports up to 12 GB, but your BIOS doesn’t show any memory adjustment options. Have you checked if the RAM is properly seated or if there are any firmware updates available?

T
Time_TV
Member
102
05-17-2016, 08:12 AM
#2
Microsoft clarifies the situation, noting it's built to function that way. Refer to the forum link for details.
T
Time_TV
05-17-2016, 08:12 AM #2

Microsoft clarifies the situation, noting it's built to function that way. Refer to the forum link for details.