F5F Stay Refreshed Hardware Desktop Your laptop has been lost or damaged.

Your laptop has been lost or damaged.

Your laptop has been lost or damaged.

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WolfEH117
Member
180
05-05-2016, 02:31 PM
#1
I had my LG U560 (2013) Chrome laptop running Windows 10 version 21H2. On Tuesday evening I decided to upgrade because it had been acting slow for a week and I saw online suggestions. After trying other fixes, I followed the software update guide. While sleeping, I started downloading the Windows update assistant at around 49% completion before going to sleep. Seven hours later I woke up and the installation began automatically, but it kept pausing at 30% for long periods. Eventually it stopped working altogether. My system started making strange copies of Windows and whenever I tried to boot one, I was redirected back to the recovery screen. Now I’m stuck, unable to use my device, and all my files are affected. I have several Windows versions but none of them are genuine clones I created. I end up choosing an operating system from the list, only to be sent back to the recovery again when a language option is selected.
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WolfEH117
05-05-2016, 02:31 PM #1

I had my LG U560 (2013) Chrome laptop running Windows 10 version 21H2. On Tuesday evening I decided to upgrade because it had been acting slow for a week and I saw online suggestions. After trying other fixes, I followed the software update guide. While sleeping, I started downloading the Windows update assistant at around 49% completion before going to sleep. Seven hours later I woke up and the installation began automatically, but it kept pausing at 30% for long periods. Eventually it stopped working altogether. My system started making strange copies of Windows and whenever I tried to boot one, I was redirected back to the recovery screen. Now I’m stuck, unable to use my device, and all my files are affected. I have several Windows versions but none of them are genuine clones I created. I end up choosing an operating system from the list, only to be sent back to the recovery again when a language option is selected.

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blezzrog
Junior Member
9
05-05-2016, 03:18 PM
#2
All your files are present and accessible.
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blezzrog
05-05-2016, 03:18 PM #2

All your files are present and accessible.

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58
05-05-2016, 04:18 PM
#3
It seems the screen might be faulty—consider connecting to another device or using a separate monitor. Also, attempt a system restore if needed.
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spiderpigrider
05-05-2016, 04:18 PM #3

It seems the screen might be faulty—consider connecting to another device or using a separate monitor. Also, attempt a system restore if needed.

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CastDatRod
Member
69
05-05-2016, 04:26 PM
#4
That's not at all the problem OP needs help for
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CastDatRod
05-05-2016, 04:26 PM #4

That's not at all the problem OP needs help for

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geabaars09
Junior Member
23
05-05-2016, 08:25 PM
#5
That's why I made the changes
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geabaars09
05-05-2016, 08:25 PM #5

That's why I made the changes

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iinfo
Junior Member
9
05-06-2016, 04:30 AM
#6
Did your laptop remain unplugged during the update? That could mean the battery died in the middle of the process, causing Windows to become corrupted. You might attempt a system recovery, which can restore your files and "fix" Windows. Alternatively, it's possible the storage drive (HDD or hybrid SSD/HDD) is failing. In that scenario, turn it off and use a SATA to USB dock, then install recovery software such as EaseUS to recover your data—though you'll need another computer for that.
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iinfo
05-06-2016, 04:30 AM #6

Did your laptop remain unplugged during the update? That could mean the battery died in the middle of the process, causing Windows to become corrupted. You might attempt a system recovery, which can restore your files and "fix" Windows. Alternatively, it's possible the storage drive (HDD or hybrid SSD/HDD) is failing. In that scenario, turn it off and use a SATA to USB dock, then install recovery software such as EaseUS to recover your data—though you'll need another computer for that.

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Dzimmer
Junior Member
14
05-06-2016, 07:19 PM
#7
It seems the device was affected during the update. Since it dates back to 2013, consider seeking an upgrade even if it wasn’t failing. Your files should transfer easily using a USB drive. Apologies for the issue, I hope this assists.
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Dzimmer
05-06-2016, 07:19 PM #7

It seems the device was affected during the update. Since it dates back to 2013, consider seeking an upgrade even if it wasn’t failing. Your files should transfer easily using a USB drive. Apologies for the issue, I hope this assists.

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Budderface14
Junior Member
16
05-07-2016, 04:19 AM
#8
You may wish to verify in the system settings if the boot device is configured to start from the correct partition, as it could have been altered after a power interruption.
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Budderface14
05-07-2016, 04:19 AM #8

You may wish to verify in the system settings if the boot device is configured to start from the correct partition, as it could have been altered after a power interruption.

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mumustrak
Senior Member
729
05-07-2016, 04:24 AM
#9
It seems the issue is likely due to a missing update. The fastest solution is to restart the Windows update process again. You can also attempt to uninstall updates to restore the system to a functional state before retrying the update. It’s unusual for Windows to proceed with an update when it detects no power source, which is why I was surprised.
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mumustrak
05-07-2016, 04:24 AM #9

It seems the issue is likely due to a missing update. The fastest solution is to restart the Windows update process again. You can also attempt to uninstall updates to restore the system to a functional state before retrying the update. It’s unusual for Windows to proceed with an update when it detects no power source, which is why I was surprised.

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elehal
Member
154
05-07-2016, 01:10 PM
#10
Set up the fresh operating system without reformatting any storage device so your files remain accessible in the C: drive folder on Windows old versions. Or attempt the system recovery method and choose to preserve all personal information.
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elehal
05-07-2016, 01:10 PM #10

Set up the fresh operating system without reformatting any storage device so your files remain accessible in the C: drive folder on Windows old versions. Or attempt the system recovery method and choose to preserve all personal information.

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