Your internet service company is taking your money without permission.
Your internet service company is taking your money without permission.
Hello, I understand your situation in Egypt. The internet access seems restricted despite being in this modern age. Reports indicate that the service provider is frequently reducing more than half of the allocated quotas within two weeks. Many users have shared this issue, noting that they end up paying higher fees for fewer allowances. For instance, if you were limited to 250 GB per month, after two weeks it drops to around 65 GB, repeating every two weeks each month. When you contact them, they often can't provide clear explanations, and it seems like the usage is being managed in ways that don’t match what’s advertised. Your concern about whether there’s a fix is valid—would you like to know more about possible solutions or router adjustments?
You might report it if you have proof and your country enforces strong consumer rights. If not, things could go wrong.
Collect information. Share the numbers with your regional consumer protection office or regulatory body to review their guidance.