Your HP computer won't start up because there isn't an operating system set up on it yet.

F5F Stay Refreshed Hardware Notebooks Your HP computer won't start up because there isn't an operating system set up on it yet.

Frogimouse
Member

217

06-29-2026, 04:09 AM

I have a broken laptop: HP x360 - 11-ab009nl. The issue is my hard drive, which won't start up the operating system. When I check the HP menu for diagnostics, it doesn't show any problems there either. I want to swap out the hard drive but think it's built into the motherboard. What should I do?

Frogimouse

06-29-2026, 04:09 AM #1

Xeaph
Junior Member

07-06-2026, 02:19 PM

Which part did the storage have, like 32 GB or 64 GB? Maybe it was 128 GB for a SSD. Check that link if you want more details.

Xeaph

07-06-2026, 02:19 PM #2

Which part did the storage have, like 32 GB or 64 GB? Maybe it was 128 GB for a SSD. Check that link if you want more details.

stevietibbits
Member

07-06-2026, 06:10 PM

Hi, thanks so much for sending that file over. Here is my hard drive: it has 128 GB of space and uses a SATA connection. It doesn't use RAM (DRAM-less) and supports an M.2 slot, but only if your computer is a Pentium N3710 model. I need to look up a replacement part online. Can you recommend something for me? Thanks a lot!

stevietibbits

07-06-2026, 06:10 PM #3

McsamXD
Member

182

07-06-2026, 07:45 PM

Any SATA or M.2 stick will probably work. Like a Samsung 870 Evo for example.

McsamXD

07-06-2026, 07:45 PM #4

Any SATA or M.2 stick will probably work. Like a Samsung 870 Evo for example.