Your CPU stops working unexpectedly.

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Desyni
Junior Member

11-10-2017, 01:31 PM

You have the specs of your R5 1600 A320M with 8GB RAM, GTX 1070, and an 750W PSU. The CPU was fine during gaming last night but failed the morning after. Debug reported a CPU error, and the shop said the CPU is dead while the motherboard looks okay. After removing the CPU, you found black material on the pins. Since you can't get an RMA, what should you do next?

Desyni

11-10-2017, 01:31 PM #1

RMUMAURICE777
Senior Member

375

11-10-2017, 02:10 PM

RMUMAURICE777

11-10-2017, 02:10 PM #2

wiped_out
Member

208

11-16-2017, 08:34 AM

No problem, your wallet will be fine. Let me know if you need help!

wiped_out

11-16-2017, 08:34 AM #3

No problem, your wallet will be fine. Let me know if you need help!

TheDankPolice
Member

180

11-16-2017, 01:50 PM

I believe the CPU should be okay; destroying one under regular conditions is tough. The motherboard appears damaged and needs replacement. Make sure to clean the CPU fins first.

TheDankPolice

11-16-2017, 01:50 PM #4

I believe the CPU should be okay; destroying one under regular conditions is tough. The motherboard appears damaged and needs replacement. Make sure to clean the CPU fins first.

Lucilu123
Junior Member

11-17-2017, 02:28 PM

Challenge your wallet—why do you really need to return it?

Lucilu123

11-17-2017, 02:28 PM #5

Challenge your wallet—why do you really need to return it?

socrate75
Member

103

11-18-2017, 10:15 AM

It seems there are scorched areas, possibly from the board or the PSU. Are you sure about the PSU model? I’m not sure.

socrate75

11-18-2017, 10:15 AM #6

It seems there are scorched areas, possibly from the board or the PSU. Are you sure about the PSU model? I’m not sure.

BlueStar_LH
Posting Freak

842

11-18-2017, 02:12 PM

Since I got it used, that's really cool!

BlueStar_LH

11-18-2017, 02:12 PM #7

Since I got it used, that's really cool!

tonylaflem
Member

218

11-27-2017, 10:25 AM

The motherboard appeared okay during testing, but the actual chip failed to start and wouldn’t boot at all.

tonylaflem

11-27-2017, 10:25 AM #8

The motherboard appeared okay during testing, but the actual chip failed to start and wouldn’t boot at all.

BattleHack
Member

156

11-27-2017, 05:53 PM

I purchased it recently and have owned it for some time now. If you acquired it on eBay just a few days ago, I should reach out to them and submit a claim.

BattleHack

11-27-2017, 05:53 PM #9

I purchased it recently and have owned it for some time now. If you acquired it on eBay just a few days ago, I should reach out to them and submit a claim.

spakado
Junior Member

12-03-2017, 02:40 AM

#10

No, I haven't cleaned the burn marks yet.

spakado

12-03-2017, 02:40 AM #10

No, I haven't cleaned the burn marks yet.

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