Your CPU failed because of an issue that caused it to malfunction.

P

101

12-07-2019, 08:39 PM

#1

Recently my processor failed unexpectedly. I installed a Ryzen 5 3600 alongside fresh RAM and it functioned properly for two days before stopping completely. After that, I reinstalled my older R3 1300X and everything worked smoothly. I can claim a refund from Amazon, but I’m trying to avoid similar issues. No overclocking was performed, and temperatures stayed below 78°C during heavy use (stock cooler was sufficient). A friend suggested heat-related stress on the motherboard could damage the CPU, which aligns with my experience. I was told the problem might stem from a manufacturing flaw rather than my actions. I updated the BIOS before using the new CPU. Initially, I swapped out my power supply thinking it was the culprit, but I doubted it would affect the CPU socket. Thanks for any advice you can offer. Mobo: Asus TUF B450 Plus Gaming. Old CPU: R3 1300X New CPU: Ryzen 5 3600 GPU: Powercolor Red Devil RX590 Old PSU: Random Rosewell 500W New PSU: Corsair RM650x HDD: WD Blue 2012 1TB Old RAM: Corsair Vengeance 1x8 2400MHz New RAM: G.Skill Ripjaws 2x8 3600MHz. (All marked with previous models except the current CPU, which is in my system due to the failure)

M

my_Crafts
Member

57

12-17-2019, 01:56 PM

#2

Powering up the CPU. It seems like something major happened—maybe a critical issue occurred.

G

Galen_Tunna
Member

62

12-17-2019, 03:25 PM

#3

RMA stands for Return Merchandise Authorization. It's a process used by companies to handle returns or exchanges.

M

Malthe581
Member

140

12-17-2019, 05:00 PM

#4

Give it back to the seller or send it directly to AMD

E

eduardodd08
Posting Freak

852

12-25-2019, 08:18 AM

#5

Contact the manufacturer for a replacement part.

H

hfh98
Junior Member

10

12-25-2019, 04:46 PM

#6

Merchandise Authorization – sometimes items fail, and unless your PSU had an issue, it might have been a defective CPU.

R

ryan_TGB
Member

109

12-26-2019, 04:45 AM

#7

I'm already receiving a new part. I only need to understand why the first one failed so I can avoid that again.

F

FoxayFella
Member

163

12-26-2019, 12:36 PM

#8

I wonder if a PSU overload could damage the CPU or at least the socket. My thoughts seem to point toward a BIOS-related problem.

A

Applestrudel
Junior Member

5

12-26-2019, 04:25 PM

#9

Maybe the voltage caused it to fail? The PCU can sometimes spike to 1.5V, which is much higher than normal. When you install the Ryzen Master and adjust the voltage to 1.375V for the new R5 3600, did you actually overclock? Or was the cooler running too hot?

M

mj18wals
Senior Member

256

12-26-2019, 04:30 PM

#10

Did you ever reinstall the CPU (3600) after trying it with the 1300? These parts can sometimes have weak connections in the socket. Your friend had a good point about heat and movement. Usually it’s not obvious or noticeable.