Your CPU and GPU usage spikes to maximum during gameplay, causing the entire system to freeze.
Your CPU and GPU usage spikes to maximum during gameplay, causing the entire system to freeze.
Hello, I recently upgraded my gaming laptop and noticed something unusual after the repair. Before the upgrade, the issue didn’t occur, but now when launching PUBG: BATTLEGROUNDS—one of the few games I run on my machine—I see everything functioning normally in the interface. However, once I start a match or training session, within about 15 seconds, my MSI afterburner displays both CPU and GPU at full capacity. To verify, I opened Task Manager and Hardware Info, which confirmed identical usage percentages. In-game behavior is erratic: the game freezes heavily for 15–20 seconds after any input, then struggles with extremely low frame rates (around 8–9 FPS). When I force-closed the game or ended tasks manually, it stopped working, but closing the game itself didn’t resolve the problem. Before this repair, I consistently achieved smooth 120+ FPS. I’m unsure if this is related to the upgrade, but I also have a new Razer DeathAdder V2 mouse. There might be other factors at play. My router is down, and I’m using my iPhone for tethering via 5G, which seems to provide stable internet speed. I don’t have screenshots or photos because I panicked and shut everything down, fearing further damage. My laptop specs are Dell G5 SE 5505: R5 4600H, RX5600M, 16GB DDR4. Please assist me in resolving this issue. Thank you.
I used a specific guide for my laptop and applied Gelid GC Extreme thermal paste, which received positive feedback on Amazon and was endorsed by others with similar models. The temperatures recorded were typical for me—CPU reached 95-100°C, GPU stayed near 80°C before and after the application, with a peak of about 100°C. All readings come from hardware data. I’m not sure if I made any errors, but after checking the heatsink two days later, everything looked fine; no leaks, just proper mounting pressure and copper components intact. My CPU consumes around 75-80W during games, occasionally peaking at 90W, while the GPU draws about 80W based on my knowledge.