F5F Stay Refreshed Hardware Desktop Your computer shuts down whenever you connect a USB hard drive, especially during VR sessions or intense gaming.

Your computer shuts down whenever you connect a USB hard drive, especially during VR sessions or intense gaming.

Your computer shuts down whenever you connect a USB hard drive, especially during VR sessions or intense gaming.

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AwesomeIce1121
Member
201
08-06-2022, 05:53 PM
#1
Hello everyone! I just shared this update: I now have the date, so I’d like your input. In May I received an external hard drive, and whenever I connected it, my PC would shut down instantly—like a USB killer. During summer, I noticed this also occurred while playing in VR; sometimes after a few minutes inside, the PC would power off. Usually a restart resolved it, but over time it became harder to play in VR. The PC would crash right when I put on the headset, and rebooting didn’t help. It would restart randomly at times. Starting in September, this problem appeared while playing Star Wars Battlefront II 2017. It might happen in any tough game, though. I’ve played a lot of GTA IV through Xenia without issues, but it can be frustrating to get my PC to boot again—sometimes it shuts down just by launching Windows, and I end up on the desktop. I updated my BIOS last summer (it hadn’t changed since 2019), thinking the motherboard might be the cause. But nothing changed. The slow decline in performance makes me wonder about my PSU. I also heard a high-pitched whistling sound even when the PC was off, like in the video—it stops a few seconds after unplugging it from the wall. I’m not sure if that noise is normal. I’ve attached a log from HWInfo64 showing the crashes during Star Wars Battlefront II. What are your thoughts? Could the problem be with my PSU? Here’s my setup: PSU: Goldmaster MWE 650 Gold MB: ASUS TUF B450-PLUS GAMINGASUS b450 CPU: Ryzen 7 3700x RAM: kingston khx3200c16d4/8gx (x2) GPU: RTX 2080 (plus 1 SSD and 3 HDDs). Thank you all!
A
AwesomeIce1121
08-06-2022, 05:53 PM #1

Hello everyone! I just shared this update: I now have the date, so I’d like your input. In May I received an external hard drive, and whenever I connected it, my PC would shut down instantly—like a USB killer. During summer, I noticed this also occurred while playing in VR; sometimes after a few minutes inside, the PC would power off. Usually a restart resolved it, but over time it became harder to play in VR. The PC would crash right when I put on the headset, and rebooting didn’t help. It would restart randomly at times. Starting in September, this problem appeared while playing Star Wars Battlefront II 2017. It might happen in any tough game, though. I’ve played a lot of GTA IV through Xenia without issues, but it can be frustrating to get my PC to boot again—sometimes it shuts down just by launching Windows, and I end up on the desktop. I updated my BIOS last summer (it hadn’t changed since 2019), thinking the motherboard might be the cause. But nothing changed. The slow decline in performance makes me wonder about my PSU. I also heard a high-pitched whistling sound even when the PC was off, like in the video—it stops a few seconds after unplugging it from the wall. I’m not sure if that noise is normal. I’ve attached a log from HWInfo64 showing the crashes during Star Wars Battlefront II. What are your thoughts? Could the problem be with my PSU? Here’s my setup: PSU: Goldmaster MWE 650 Gold MB: ASUS TUF B450-PLUS GAMINGASUS b450 CPU: Ryzen 7 3700x RAM: kingston khx3200c16d4/8gx (x2) GPU: RTX 2080 (plus 1 SSD and 3 HDDs). Thank you all!

C
Calos
Member
51
08-06-2022, 05:53 PM
#2
The system shuts down completely, and turning it back on means flipping the power supply switch. This behavior suggests your PSU has tripped for safety reasons. Whether the PC stops in the same way depends on the specific issue—this could indicate a faulty PSU.
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Calos
08-06-2022, 05:53 PM #2

The system shuts down completely, and turning it back on means flipping the power supply switch. This behavior suggests your PSU has tripped for safety reasons. Whether the PC stops in the same way depends on the specific issue—this could indicate a faulty PSU.

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sru2016
Junior Member
37
08-06-2022, 05:53 PM
#3
When I mention my PC shuts down, I mean it powers down completely. I’ve grown tired of using "turn off" and instead found another way to get it back online without needing to touch the PSU switch. Just unplugging it from the wall and letting it sit for 10–20 minutes can prevent crashes during startup. Appreciate your feedback!
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sru2016
08-06-2022, 05:53 PM #3

When I mention my PC shuts down, I mean it powers down completely. I’ve grown tired of using "turn off" and instead found another way to get it back online without needing to touch the PSU switch. Just unplugging it from the wall and letting it sit for 10–20 minutes can prevent crashes during startup. Appreciate your feedback!

D
Darkeos
Senior Member
538
08-06-2022, 05:53 PM
#4
The last time you cleaned the PC is unclear, but the noise seems like coil whine.
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Darkeos
08-06-2022, 05:53 PM #4

The last time you cleaned the PC is unclear, but the noise seems like coil whine.

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DJHarambe
Junior Member
33
08-06-2022, 05:53 PM
#5
At the start of this month I thought a disruption might occur with the PSU. However, surprisingly there was almost no dust inside it. The coil whine seems to be present now, but I’m not sure it was there before.
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DJHarambe
08-06-2022, 05:53 PM #5

At the start of this month I thought a disruption might occur with the PSU. However, surprisingly there was almost no dust inside it. The coil whine seems to be present now, but I’m not sure it was there before.