F5F Stay Refreshed Hardware Desktop Your computer seems to have stopped functioning properly.

Your computer seems to have stopped functioning properly.

Your computer seems to have stopped functioning properly.

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Nashiko57
Senior Member
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485
06-07-2023, 10:08 PM
#1
I've been using my Pre built PC for over five years without major problems until recently. Around early April, I noticed some issues where certain apps couldn't access the internet, even though my connection was strong. I've tried a lot of troubleshooting steps—resetting DNS, checking Windows firewall, reinstalling drivers, and even resetting the computer—but nothing resolved it. Now I can browse the web with Chrome, but logging into Microsoft always prompts me to connect to the internet and shows an error code that doesn’t help. Can someone assist me?
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N
Nashiko57
06-07-2023, 10:08 PM #1

I've been using my Pre built PC for over five years without major problems until recently. Around early April, I noticed some issues where certain apps couldn't access the internet, even though my connection was strong. I've tried a lot of troubleshooting steps—resetting DNS, checking Windows firewall, reinstalling drivers, and even resetting the computer—but nothing resolved it. Now I can browse the web with Chrome, but logging into Microsoft always prompts me to connect to the internet and shows an error code that doesn’t help. Can someone assist me?

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Maish
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68
06-08-2023, 02:01 AM
#2
An update to Windows 11 (and maybe 10?) labeled Chrome as malware likely caused your problem. This update probably explains part of the issue. As I see it...
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Maish
06-08-2023, 02:01 AM #2

An update to Windows 11 (and maybe 10?) labeled Chrome as malware likely caused your problem. This update probably explains part of the issue. As I see it...

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SychoGuss
Member
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80
06-08-2023, 07:06 AM
#3
Perform a malware scan using Malware Bytes, then run Cleaner to remove any threats. If you don’t need to keep cookies, uncheck the option before proceeding.
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SychoGuss
06-08-2023, 07:06 AM #3

Perform a malware scan using Malware Bytes, then run Cleaner to remove any threats. If you don’t need to keep cookies, uncheck the option before proceeding.

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XxmlokxX123
Junior Member
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16
06-08-2023, 07:38 AM
#4
Restart your setup If needed. Verify your connection is at home, public, or workplace. Certain applications may act unexpectedly on public networks. Which antivirus program are you using?
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XxmlokxX123
06-08-2023, 07:38 AM #4

Restart your setup If needed. Verify your connection is at home, public, or workplace. Certain applications may act unexpectedly on public networks. Which antivirus program are you using?

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yuval101
Junior Member
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2
06-08-2023, 08:56 AM
#5
How exactly are you trying to log into Microsoft? What is the error code? Unlikely cause its windows defender *endpoint* that has this issue and i doubt OP has windows defender endpoint installed.
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yuval101
06-08-2023, 08:56 AM #5

How exactly are you trying to log into Microsoft? What is the error code? Unlikely cause its windows defender *endpoint* that has this issue and i doubt OP has windows defender endpoint installed.

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xXCoolIceBoyXx
Member
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215
06-08-2023, 10:52 AM
#6
The error code 0x800704cf appears consistently when trying to log in or access services like Xbox Game Pass, the game bar, and the Microsoft Store. I used to have Webroot installed, but after reinstalling Windows it was removed, yet nothing changed.
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xXCoolIceBoyXx
06-08-2023, 10:52 AM #6

The error code 0x800704cf appears consistently when trying to log in or access services like Xbox Game Pass, the game bar, and the Microsoft Store. I used to have Webroot installed, but after reinstalling Windows it was removed, yet nothing changed.

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CyberPhoenix
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167
06-08-2023, 11:04 AM
#7
It's not just Chrome; many games I attempt to play don't let the app access the internet. I've looked at the Windows Defender checklist for both public and private settings, and it permits both. However, it still flags me as offline or unable to connect.
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CyberPhoenix
06-08-2023, 11:04 AM #7

It's not just Chrome; many games I attempt to play don't let the app access the internet. I've looked at the Windows Defender checklist for both public and private settings, and it permits both. However, it still flags me as offline or unable to connect.

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Sneakyginger8
Senior Member
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580
06-09-2023, 12:34 PM
#8
I've also changed the internet connections, moving from AT&T regular to AT&T fiber, and updated the Ethernet cable.
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Sneakyginger8
06-09-2023, 12:34 PM #8

I've also changed the internet connections, moving from AT&T regular to AT&T fiber, and updated the Ethernet cable.

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Dalek_Empire
Junior Member
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49
06-09-2023, 01:08 PM
#9
I recall it began when I attempted a standard update and everything failed. I tried removing the updates, but it didn’t work.
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Dalek_Empire
06-09-2023, 01:08 PM #9

I recall it began when I attempted a standard update and everything failed. I tried removing the updates, but it didn’t work.

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Daniel22_
Junior Member
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14
06-10-2023, 06:49 AM
#10
What you mentioned earlier actually suggests a problem with the update. I think it would be best to reinstall Windows from scratch, preferably using a spare SSD—something that always helps in these situations. By the way, if you look up that error code online, there are thousands of suggested fixes... but in this case, replacing the network adapter usually works. Have you tried that already? Otherwise, it might be worth giving it another shot.
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Daniel22_
06-10-2023, 06:49 AM #10

What you mentioned earlier actually suggests a problem with the update. I think it would be best to reinstall Windows from scratch, preferably using a spare SSD—something that always helps in these situations. By the way, if you look up that error code online, there are thousands of suggested fixes... but in this case, replacing the network adapter usually works. Have you tried that already? Otherwise, it might be worth giving it another shot.

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